Aljohn Morillo Raner
Sales Development Executive
Quezon City,00
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Head of Sales
Elevated Health MD
05.2024 - Current
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
- IRegularly exceeded monthly targets for both individual and team-wide performance benchmarksi.
- Led a high-performing sales team to consistently exceed quotas and achieve top rankings within the company.
- Expanded market share with targeted sales initiatives and strategic partnerships.
- Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
- Mentored junior sales staff, fostering professional growth and contributing to overall team success.
- Optimized pricing strategies by monitoring competitor activities, analyzing market trends, and considering internal cost structures for profitability maximization.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Scheduled and monitored sales team members' workloads to meet customer needs.
- Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
Sales Development Executive (Public Sector - SG, AU, NZ, IN, TH, ID & MY)
Google Workspace
04.2023 - Current
- Support the team by having a high level of product and procedural knowledge and expertise associated with the end to end sales process.
- Renewal and growth of existing accounts as well as manage smaller new business opportunity closure.
- Support the sales team on administrative tasks.
- Anticipate and propose solutions to complex sales cases.
- Manage communication within the core and the cross-functional teams.
- Work with partners and customers to assist with non-complex product queries and transactions
Inside Sales Representative B2B / Order Management – Ingram Micro Singapore
Ingram Micro PH
03.2020 - 03.2023
- Distributor Process order directly from partners and potential clients, end to end process, order taking, inventory management, follow up on appointments, quoting prices, set up meetings for projects, etc.
Customer Service Representative
24/7 - Netflix
01.2018 - 02.2020
- Answer general inquiry, plan change, technical support, billing.
Technical Support – AT&T U-Verse Account
Convergys San Lazaro
11.2014 - 12.2017
- Handled Multiple Products (Cable, Internet, Phone services, troubleshooting, billing, processing order, set up equipment, process tech dispatch, General Information (AT&T Plans), website inquiries
Education
Bachelor of Science - Information Technology
University of Antique
Skills
- CRM ; Google Workspace ; Microsoft Outlook, Spreadsheet, Excel, etc ; Salesforce ; etc
- Sales operations
- Key account growth
- CRM proficiency
- Pipeline management
- Staff management
- Sales operation
- Strategic planning
- Sales process
- KPI tracking
- Sales reporting
- Business development and planning
References
Edrica, Principe, 09568573717, Novaliches, Quezon City, I hereby certify that the information’s above are true and correct to the best of my knowledge and beliefs
Disclaimer
Applicant’s Signature
Timeline
Head of Sales
Elevated Health MD
05.2024 - Current
Sales Development Executive (Public Sector - SG, AU, NZ, IN, TH, ID & MY)
Google Workspace
04.2023 - Current
Inside Sales Representative B2B / Order Management – Ingram Micro Singapore
Ingram Micro PH
03.2020 - 03.2023
Customer Service Representative
24/7 - Netflix
01.2018 - 02.2020
Technical Support – AT&T U-Verse Account
Convergys San Lazaro
11.2014 - 12.2017
Bachelor of Science - Information Technology
University of Antique
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