ALICIA YI TING WONG

• Ensured all products shipped met buyer approvals, specifications, and quality requirements.
• Conducted raw material inspections, inline inspections, and final inspections prior to shipment.
• Verified vendor compliance with QA protocols, approved samples, testing reports, and color approvals before production.
• Led pre-production meetings for new styles and conducted pilot sample evaluations.
• Responsible for packaging design review, approval, and confirmation.
• Reported product quality deviations, safety concerns, and compliance issues to management.

• Led a team of 7 QA Officers, 3 QC Leaders and 79 QC.
• Facilitated training sessions for staff on quality assurance best practices and company policies.
• Issued and controlled relevant product documentation, establishing clarity and precision throughout.
• Trained staff in Good Manufacturing Practices (GMPs) to drive consistently high standards.
• Led meetings and briefings to inform managers on production updates.
• Organised regular review meetings to discuss quality performance metrics and set improvement goals.
• Inspected output samples, checking for faults and quality using appropriate methods.
• Managed thorough compliance checks, supporting manufacturing teams in delivering safe, compliant goods.

• Worked with quality assurance teams in developing and implementing quality assurance standards for new and existing products.
• Answered quality assurance phone calls and return calls.
• Inspected and tested products to ensure they meet quality assurance.
• Microsoft excel and power point.
• Prepared reports and documentation for quality assurance.
• Advising and assisting production and quality department.
• Taking responsibility for inspections.
• Giving shipping instructions and following up.
• Checking and submitting test report of materials.
• Dealing with supplier for materials, hardware and more.
• Incharge brand such as POLO RALPH LAUREN, KARL LAGERFELD, CALVIN KLEIN AND DKNY.

• Used excellent customer service skills and friendly approach when interacting with clients during deliveries.
• Obtained required signatures when delivering high-value parcels to customer's.
• Planned routes for journeys, including national and international, planning using GPS, maps and traffic reports.
• Meet and surpassed productivity targets and quality standards.

• Managed purchase, receipts and documentation of finished goods, materials, packaging.
• Tracked inventory levels and ensured materials are available when needed.
• Recorded purchases and sales transactions to ensure accurate records.
• Scheduled transportation of outgoing goods to meet requirements.
• Negotiated contracts with suppliers to establish quality, cost and delivery requirements.
• Developed strategies to maintain required stock levels at minimum cost.

• Promote sales of apartments and condominiums and bungalows.
• Sales representative.
• Arranging and conducting viewings.
• Closing deals with property agents.
• Good rapport with property agents.
• Promoting and expanding network.
• Working to deadlines under pressure.
• Working on own initiative as well as part of a team.

• Performs data entry and filing tasks for accounts payable, purchase orders, equipment inventory, and departmental files.
• Receives, records, and distributes packages and mail.
• Organised files, faxed reports and scanned documents into document & management system.
• Supported staff with clerical tasks for well-maintained office administration.