Microsoft Exel
Alicia Tai
Senior HR Manager
Taguig City
Summary
Proven HR leader with a track record of enhancing organizational effectiveness at Bluesky Investment Holdings Inc. through strategic HR policies, employee relations, and talent acquisition.
Excelled in compliance and problem-solving, boosting employee engagement and performance management. Skilled in analytical thinking and adaptability, significantly improving HR processes and systems.
Experienced in overseeing compensation, benefits and organizational structuring for the companies. Skilled problem-solver and conflict manager with excellent verbal and written communication skills. Successful at overseeing all areas of HR for companies with over 600 employees. Versatile and forward-thinking leader with a firm grasp of best practices and human resources management functions. Systematic and detail-oriented professional with advanced HRIS skills.
Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
20
20
years of professional experience
Work History
Senior HR Manager
Bluesky Investment Holdings Inc.
2022.06 - Current
- Evaluated HR policies and procedures regularly, making recommendations for continuous improvement opportunities.
- Optimized performance management systems, ensuring alignment with corporate goals and objectives.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Mentored junior HR professionals on best practices within the field, contributing to their professional development journey as future leaders in the industry.
- Ensured compliance with employment laws, mitigating potential risks to the organization.
- Structured compensation and benefits according to market conditions and budget demands.
- Improved labor relations through effective communication channels and conflict resolution techniques.
- Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Senior HR Executive - HRBP
Red Pixel Solution Inc.
2019.02 - 2022.05
- Conducted thorough compensation analysis to ensure market competitiveness and internal equity.
- Mitigated legal risks by conducting thorough internal investigations and addressing employee grievances promptly, maintaining a safe and fair work environment for all employees.
- Implemented effective performance management systems to drive accountability and recognition across the organization.
- Managed successful workforce planning initiatives to align with company growth and goals.
- Guided management teams through complex employee relations issues, leading to successful conflict resolution outcomes.
- Liaised between multiple business divisions to improve communications.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Structured compensation and benefits according to market conditions and budget demands.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Compensation and Benefits Supervisor
Alvano (PH) Corporation
2014.04 - 2019.01
- Provided guidance to managers on compensation issues, ensuring consistent practices across teams.
- Assisted in merger and acquisition activities related to due diligence processes surrounding employee compensation data.
- Audited existing benefit plans for compliance with regulatory requirements, preventing potential legal issues or fines.
- Coached leaders on performance management techniques that supported equitable distribution of merit increases.
- Negotiated contracts with external vendors for better pricing on insurance premiums and other benefit offerings.
- Oversaw the administration of retirement plans, ensuring timely communication of updates to employees as necessary.
- Participated in salary surveys to gather valuable information for benchmarking purposes.
- Improved employee satisfaction by developing and implementing comprehensive compensation and benefits programs.
- Maintained accurate records of employee data, eliminating errors in payroll calculations.
- Developed salary budgets in alignment with organizational financial goals, resulting in more cost-effective spending.
- Kept programs in line with plan structure, company policy and legal requirements.
- Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Developed tools to help managers and staff in calculating compensation levels.
Administrative Executive
Waterfield Sdn Bhd
2009.12 - 2014.02
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Maintained protocol throughout routine work days and special events.
- Coordinated travel arrangements for executive team, ensuring seamless logistics for international and domestic trips.
- Updated reports, managed accounts, and generated reports for company database.
- Prepared budgets with forecasts and projections.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Admin Sales Coordinator
PA Corporation Sdn Bhd
2004.05 - 2009.11
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Coordinated product demonstrations to showcase key features for sales prospects.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Submitted reports to senior management to aid in business decision-making and planning.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Education
Bachelor of Arts - Human Resources Management
Sunway University (Malaysia)
Kuala Lumpur 2001.04 -
Skills
HR policies and procedures
Employee Relations
Recruitment Strategies
Talent Acquisition
Compliance
Company organization
Analytical Thinking
Adaptability
Problem-solving aptitude
Attention to Detail
Performance Management Systems
Records Management
Employee Handbook Development
Benefits and compensation management
Software
Microsoft Words
Powerpoint
Languages
English
Upper intermediate (B2)
Mandarin
Intermediate (B1)
Bahasa Malaysia
Upper intermediate (B2)
Additional Information
I am Malaysian Chinese, who has been working in the Philippines for 10years. I am well experienced with knowledge of the Philippines Labor Law and employee compensation. I had been handling the Philippines and expatriates payroll.
Timeline
Senior HR Manager
Bluesky Investment Holdings Inc.
2022.06 - Current
Senior HR Executive - HRBP
Red Pixel Solution Inc.
2019.02 - 2022.05
Compensation and Benefits Supervisor
Alvano (PH) Corporation
2014.04 - 2019.01
Administrative Executive
Waterfield Sdn Bhd
2009.12 - 2014.02
Admin Sales Coordinator
PA Corporation Sdn Bhd
2004.05 - 2009.11
Bachelor of Arts - Human Resources Management
Sunway University (Malaysia)
2001.04 -
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