Alice Marie Penuela
Logistic Manager
Escalante, Province of Negros Occidental
Summary
At B2M Distributor, I spearheaded logistics improvements, enhancing on-time delivery rates and customer satisfaction through adept team and warehouse management. My leadership in vendor relations and supply chain coordination, coupled with strong adaptability and logistics analysis skills, significantly boosted operational efficiency and service levels.
Overview
24
24
years of professional experience
Work History
Logistic Manager
B2M Distributor
05.2019 - Current
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Monitored logistics performance and identified improvement opportunities.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Directed shipping and receiving of wide range of products daily.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Managed cross-functional teams to ensure timely delivery of products, maintaining high customer satisfaction levels.
- Developed contingency plans for logistics operations, minimizing disruptions during unexpected events.
- Coordinated with sales and marketing teams to forecast demand and adjust logistics strategies accordingly, avoiding stockouts.
Field Sales Consultant
Asia United Bank
CITY OF BACOLOD (Capital)
05.2011 - 10.2011
- Established strong client relationships through consistent communication and excellent customer service.
- Maintained accurate and thorough records of leads and customer account information.
- Cultivated new leads through application
- Enhanced customer satisfaction with personalized product presentations tailored to their specific needs.
- Delivered consistent results by meeting and exceeding monthly sales quotas.
- Developed new business opportunities by actively prospecting for potential clients in the assigned territory.
Legal Secretary
Penuela Law Office
CITY OF BACOLOD (Capital)
07.2000 - 06.2003
- Scheduled all appointments, appearances and briefings.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Improved client satisfaction by providing timely and accurate legal document preparation.
- Received and placed telephone calls to clients and prospective clients.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
- Developed and maintained filing and retrieval systems.
- Filed documents with courts on behalf of attorney.
- Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
- Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
Education
Bachelor of Science - Marketing
University of St La Salle
Bacolod City, Province Of Negros Occidental, Philippines 03.2024 -
Skills
Warehouse Management
Team Management
Warehouse Operations
Supplies inventory
Warehouse Safety
Shipping and receiving operations
Order Fulfillment
Work Delegation
Shipping and receiving
Transportation Coordination
Delivery Scheduling
Quality Control
Inventory Reconciliation
Adaptability
Staff Management
Shipment Tracking
Timeline
Bachelor of Science - Marketing
University of St La Salle
03.2024 -
Logistic Manager
B2M Distributor
05.2019 - Current
Field Sales Consultant
Asia United Bank
05.2011 - 10.2011
Legal Secretary
Penuela Law Office
07.2000 - 06.2003