Alianna Gache
Virtual Assistant-Operational Manager
Los Banos, Province Of Laguna,LAG
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Virtual Assistant
Cleaning Care Orlando
02.2022 - Current
- Handled client messages and scheduled appointments with care using digital tools
- Kept daily tasks and team schedules on track to ensure smooth cleaning service operations
- Updated client info and tracked service requests using CRM systems
- Helped grow the business by researching and reaching out to potential clients
- Created and sent invoices, and tracked payments using simple accounting tools
- Worked closely with the team to improve workflows and boost overall productivity
- Listened to feedback from clients and staff to make helpful process improvements
- Managed emails and organized the inbox to help my supervisor stay focused
- Answered calls, booked appointments, and took clear, detailed messages
- Maintained a clean, organized database for quick and easy access to information
- Handled schedules, appointments, and travel planning to support client satisfaction
- Managed CRM data—adding, exporting, and cleaning up entries for accuracy.
Education
Bachelor of Secondary Education - Education
Laguna State Polytechnic University-Los Banos
Los Banos, Province Of Laguna, Philippines 05.2001 -
Skills
Customer service
Data entry
Attention to detail
Calendar management
File organization
Task prioritization
Time management
CRM management
Spreadsheet management
Transcription services
Report generation
Verbal and written communication
Relationship management
Lead generation
Marketing support
Teamwork and collaboration
Adaptability and flexibility
Eager to learn new things
Continuous improvement motivates me, and my curiosity drives my desire to keep learning and evolving. I'm always looking to grow, whether that means finding better ways to organize tasks, exploring new tools, or simply understanding how things work. I'm not afraid to ask questions or try something new if it means progress. For me, growth isn't just about getting better at what I do—it’s about enjoying the learning process along the way.
Timeline
Virtual Assistant
Cleaning Care Orlando
02.2022 - Current
Bachelor of Secondary Education - Education
Laguna State Polytechnic University-Los Banos
05.2001 -