Algene Dimer Daquigan
Sales Representative
San Jose Del Monte
Overview
5
5
years of professional experience
Work History
Appointment Setter
Sales Volume
12.2024 - Current
- Cold Calls
- Lead Generation
- Set appointments with salespeople and potential customers.
- Enhanced customer relationships through timely and professional follow-ups with prospective clients.
- Acted as first point of contact and set appointments for prospective clients.
Sales Representative (Outbound Sales)
Telus International
09.2022 - 01.2025
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Technical Support Representative
Afni Inc, Verizon
02.2022 - 09.2022
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
Sales Representative (Outbound Sales)
Sitel
01.2020 - 08.2021
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Met existing customers to review current services and expand sales opportunities.
Education
Bachelor of Science - Information Technology (Undergrad)
Our Lady of Fatima University
04.2001 -
Skills
Setting appointments
Timeline
Appointment Setter
Sales Volume
12.2024 - Current
Sales Representative (Outbound Sales)
Telus International
09.2022 - 01.2025
Technical Support Representative
Afni Inc, Verizon
02.2022 - 09.2022
Sales Representative (Outbound Sales)
Sitel
01.2020 - 08.2021
Bachelor of Science - Information Technology (Undergrad)
Our Lady of Fatima University
04.2001 -
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