Slack
Alfred Rey Librada
IT Recruitment Specialist
Lipa City, Province of Batangas,BTG
Summary
With more than eleven years of experience as a Recruitment Specialist and LinkedIn Sourcer within the digital sector, I've partnered with diverse BPO firms in Australia and recruitment agencies across the US. My main focus lies in sourcing and recruiting talented individuals through a variety of methods, alongside managing job postings across internal platforms, social media channels, and online job boards. As an engaged team member, I continually contribute creative ideas to propel team and organizational success, and I have the proficiency to handle administrative tasks as needed.
Overview
17
17
years of professional experience
Work History
RECRUITMENT OPERATIONS SPECIALIST
REMOTESTAFF
03.2022 - 05.2024
- Promoted overall values of the company
- Followed recruiting strategy of the company
- Developed and update job descriptions and job specifications
- Maintained quality pool of pre-qualified candidates
- Performed job and task analysis to document job requirements and objectives
- Worked with Marketing Team
- Sourced and recruit candidates by using databases, social media, job boards, etc
- Screened candidates resumes and job applications
- Conducted interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
- Conducted different types of interviews (structured, competency-based, stress etc)
- Conducted Skills Assessment
- Assessed applicants' relevant knowledge, skills, soft skills, experience and aptitudes
- Endorsed qualified candidates to Lead Recruiters
- Proactively recommend recruiting best practices
- Provided analytical and well documented recruiting reports to the rest of the team
- Acted as a point of contact and build influential candidate relationships during the selection process
- Used company's Applicant Tracking System.
- Updated any CRM or Applicant Tracking System
- Adhered to Philippine laws on recruitment and/or hiring standards, and data privacy laws.
SENIOR LINKEDIN SOURCING SPECIALST
RECRUITER LABS
8 2019 - 05.2023
- Implementing the sourcing strategy and sourcing qualified candidates for open positions.
- Use social media networks to look for and connect with potential candidates.
- Strategized to develop contingency business plans.
- Reviewing online portfolios and resumes to pre-screen candidates.
- Develop a network of potential candidates and industry professionals.
- Log candidate information in our Applicant Tracking System and other internal databases
- Maintaining timely and accurate information on all candidate interactions in the database.
- Gathered, organized and input information into digital database.
SENIOR TECHNICAL SUPPORT SPECIALIST
TAWK.TO
02.2015 - 02.2022
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about the product and its features
- Gather customer's information and determine the issue by evaluating and analyzing the symptoms
- Research required information using available resources
- Offer alternative solutions where appropriate with the objective of retaining customers' and clients' business
- Stay current with system information, changes and updates.
- Collaborated with cross-functional teams to resolve high-priority incidents, minimizing downtime for critical applications.
- Streamlined support processes for increased efficiency and reduced ticket resolution time.
SOURCING SPECIALIST
RECRUITLOOP
11.2016 - 08.2019
- Utilizing a variety of sources in line with the client's branding and social media policies with a focus on direct sourced (passive) candidates
- Build a strong pipeline of candidates through variety of sourcing channels
- Maintain accurate and well-ordered documentation on candidates.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Collected, arranged, and input information into database system.
IT RECRUITMENT SPECIALIST
GROW MY TEAM
05.2015 - 09.2016
- Work closely with other recruiters in terms of strategies and implementation of current and new processes
- Identify, source and recruit professionals for the various job requirements through various recruiting methods
- Conduct Resume screening, phone and initial technical skills alignment, checking candidates' qualifications versus the requirements
- Analyzes the recruitment software and recommends and implements changes to it
- Keeps the documentation of the recruitment process up to date
- Assist and process applicants with their inquiries thru Skype chat and email.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Developed effective improvement plans in alignment with goals and specifications.
IT RECRUITMENT SPECIALIST
VIRTUAL COWORKER
08.2012 - 04.2015
- Perform end to end IT recruitment for both Part Time and Full Time positions
- Identify, source and recruit IT Professionals for the various IT related job requirements through various recruiting methods
- Understand technology, technical roles and skills
- Conduct Resume screening, phone and initial technical skills alignment, checking candidate's qualifications versus the requirements
- Provide a comprehensive evaluation of skills presented by the candidates in view of sending them to the clients
- Manage job postings via internal recruitment portal, selected social media networks and online job posting sites
- Contribute in making the company's brand known through posting of job ads in various sites regularly
- Maintain up-to-date candidates profile in our in-house recruitment database accurately and on a timely manner
- Responsible for end-to-end recruitment activity
- Assist and process applicants with their inquiries thru live chat and email.
IT RECRUITMENT SPECIALIST
REMOTESTAFF
10.2011 - 07.2012
- Work closely with other recruiters in terms of strategies and implementation of current and new processes.
- Facilitate the implementation and collaborate with the appropriate people in making sure that the strategies are well in place and running smoothly.
- Will source applications from job portals as well as come up with new strategies in pulling in more applications for IT and non-IT job orders.
- Screen or interview applicants with evaluation after every interview.
- Profiling of candidate and matching them with existing job orders from clients.
- Post job advertisements in job portals as well as other advertising channels that are used.
- Give sound advise or career consultations to applicants when required.
- Perform other work related tasks.
TECHNICAL SUPPORT REPRESENTATIVE
ADVANCED CONTACT SOLUTIONS
03.2010 - 07.2011
- Primary duty is assisting U.S
- Based customers with their inquiries and technical problems and issues with internet broadband connectivity
- Frequently interacts with Level 3 Tiers and other companies to help resolve customers issues.
- Used ticketing systems to manage and process support actions and requests.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Documented support interactions for future reference.
TECHNICAL SUPPORT REPRESENTATIVE
SYKES ASIA
12.2008 - 09.2009
- Primary duty is assisting U.S Based customers with their inquiries and technical problems and issues with internet broadband connectivity.
- Used ticketing systems to manage and process support actions and requests.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
TECHNICAL SUPPORT REPRESENTATIVE
TELETECH SOLUTIONS
01.2007 - 12.2008
- Primary duty is assisting U.K Based customers with their inquiries and technical problems and issues with internet broadband connectivity
- Interned as Workforce Support (Operations Support)
- Periodically assigned as floor support (subject matter specialist) to help associates with technical issues with the customers as well as issues with their system stations.
- Assisted in streamlining internal processes, reducing call wait times and increasing overall efficiency.
- Researched and identified solutions to technical problems.
- Diagnosed and troubleshot hardware, software and network issues.
Education
Associate in Computer Programming - Computer Systems Design And Programming
AMA CLC
Lipa City, Province Of Batangas, Philippines 04.2001 -
Computer Science
AMA Computer College
Lipa City, Province Of Batangas, Philippines 04.2001 -
Skills
Sourcing
Screening
Recruitment
IT Recruitment
Screening
Talent Acquisition
Global Sourcing
Boolean Search
Boolean Logic
Customer Service
Technical Support
Technology Recruitment
Human relations
Time Management
Organizational Skills
Multitasking
Adaptability and Flexibility
Multitasking Abilities
Interpersonal Skills
Social Media Recruiting
Candidate assessment
Technical recruiting
Candidate Sourcing
Resume Screening
Applicant Tracking Systems
Software
Asana
Bullhorn
Google Suite
Microsoft Office
Timeline
RECRUITMENT OPERATIONS SPECIALIST
REMOTESTAFF
03.2022 - 05.2024
SOURCING SPECIALIST
RECRUITLOOP
11.2016 - 08.2019
IT RECRUITMENT SPECIALIST
GROW MY TEAM
05.2015 - 09.2016
SENIOR TECHNICAL SUPPORT SPECIALIST
TAWK.TO
02.2015 - 02.2022
IT RECRUITMENT SPECIALIST
VIRTUAL COWORKER
08.2012 - 04.2015
IT RECRUITMENT SPECIALIST
REMOTESTAFF
10.2011 - 07.2012
TECHNICAL SUPPORT REPRESENTATIVE
ADVANCED CONTACT SOLUTIONS
03.2010 - 07.2011
TECHNICAL SUPPORT REPRESENTATIVE
SYKES ASIA
12.2008 - 09.2009
TECHNICAL SUPPORT REPRESENTATIVE
TELETECH SOLUTIONS
01.2007 - 12.2008
Associate in Computer Programming - Computer Systems Design And Programming
AMA CLC
04.2001 -
Computer Science
AMA Computer College
04.2001 -
SENIOR LINKEDIN SOURCING SPECIALST
RECRUITER LABS
8 2019 - 05.2023
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