Committed in providing outstanding patient care, customer service, partnership and excellent solutions.
Overview
1
1
Language
6
6
Certificates
15
15
years of professional experience
Work History
Social Insurance Assistant I (P-CARES) Team Leader for Region VI
Philhealth Regional Office VI
02.2018 - Current
Be assigned to a specific hospital or act as a roving PhilHealth-CARES for several hospitals within the PhilHealth Regional Offices’ jurisdiction to perform the following activities;
Provide information, guidance and assistance on PhilHealth related matters to members, their legal dependents and to potential members at the hospital level;
Liaise between PhilHealth, the health care provider, the member or the legal dependent and other stakeholders involved in ensuring that patients shall be able to avail of their PhilHealth benefits;
Issue forms and documents needed by members and their legal dependents to avail of the benefits as may be authorized by the Corporation;
Render services at the number of hours and schedule to be mutually agreed upon by the Parties herein represented;
Submit an Accomplishment Report together with the Tally Sheet to PhilHealth on the fifth (5th) working day of each month covering the period of this Job-Order Contract;
Gather data and participate in studies and researches pertaining to the implementation of benefit packages particularly the Case-Rates Payment schemes and No Balance Billing (NBB) policy and other PhilHealth projects implemented at the hospital level;
Perform other task that requires PhilHealth presence at the hospital level.
As may be needed, participate in the monitoring of the PhilHealth CARES Project at the PhilHealth Regional Office (PRO) or PhilHealth Branch to specifically perform only the following functions:
Assist the CARES Supervisor of the PhilHealth Regional Office in keeping the PhilHealth-CARES updated and informed about policies and guidelines;
Provide PhilHealth-CARES with information needed by clients in case such is not available at the hospital level;
Implement the Job Order Compliance Monitoring for PhilHealth-CARES in the PRO in coordination with the CARES Supervisor;
Monitor the submission of required monthly reports by PhilHealth-CARES and if needed, provide them with assistance with regard thereto;
If needed, collate and consolidate the reports submitted by PhilHealth-CARES;
Assist PhilHealth-CARES in empowering members by liaising and coordinating their needs with appropriate Offices in the PRO;
Follow the work schedule at the PRO unless otherwise altered by the CARES Supervisor;
Act as the first level of escalation for complaints not addressed by PhilHealth-CARES deployed to the hospital; and
Serve as reliever of PhilHealth CARES who could not report for work or get deployed to a specified hospital in case the CARES Supervisor can perform the tasks and activities stipulated in this Section.
As may be needed, be assigned to the Project Management Team of the PhilHealth CARES Project at the Head Office to perform the following specific functions
Perform staff support activities and tasks in the planning, organizing, monitoring and evaluating the PhilHealth-CARES Project nationwide;
Continuously improve the reporting system of the PhilHealth-CARES Project;
Collate and consolidate the reports submitted by other PhilHealth-CARES nationwide for submission to Management;
Provide information from the Corporation’s database to other PhilHealth-CARES deployed nationwide in case they have no access thereto;
Provide staff support to other PhilHealth-CARES deployed nationwide particularly in the interpretation and dissemination of new policies and guidelines;
As may be needed, serve as reliever of PhilHealth CARES deployed to specified PhilHealth Accredited Hospitals in the National Capital Region who could not report for work; and
Perform other task assigned by the Coordinator of PMT-CARES.
Nurse II
Department of Health Regional Office VI
01.2014 - 12.2017
Responsibilities Include:
Admits patients (Medical and Surgical Cases, Pediatric and OB Gyne)
Checks Vital Signs
Assists Doctor during minor surgeries and physical assessment
Performs Prenatal Care
Immunize Prenatal Mothers on Tetanus Toxoid
Immunize Babies on OPV, Measles, Penta-hib and BCG
Assists patient during inhalation
Assists in Anti-Smoking Cessation Clinic
Does dressing of wound
Counsels about Nutrition among children and lactating mothers
Assists during labor and delivery
Attends updates and staff meeting
Nurse Trainee (RNHEALS)
Department of Health Regional Office VI
01.2013 - 12.2013
Responsibilities Include:
Admits patients (Medical and Surgical Cases, Pediatric and OB Gyne)
Checks Vital Signs
Assists Doctor during minor surgeries and physical assessment
Performs Prenatal Care
Immunize Prenatal Mothers on Tetanus Toxoid
Immunize Babies on OPV, Measles, Penta-hib and BCG
Assists patient during inhalation
Assists in Anti-Smoking Cessation Clinic
Does dressing of wound
Counsels about Nutrition among children and lactating mothers
Assists during labor and delivery
Attends updates and staff meeting
Online Tutor
NYP Learning Center
06.2012 - 02.2013
Responsibilities Include:
Answer student (Korean and Chinese) questions related to the course content.
Resolve technical and connectivity issues
Reply to student messages
Gives rating to student performance
Assess student progress
Maintain required records
Advanced Customer Service Representative
SPI Global
12.2011 - 04.2012
Responsibilities Include:
Welcome, greet and interact with client concerns over the phone
Understand client requirements, complaints and requests and provide them with guidance according to their concerns
Generate and maintain client records
Keep tract of company policies and apply them.
Education
Bachelor of Science - Nursing
University of San Agustin
Iloilo City
01-2011
Secondary Education - undefined
Jalandoni Memorial National High School
Lapuz, Iloilo City
01-2007
Elementary Education - undefined
Jalandoni Memorial Elementary School
Lapuz, Iloilo City
01-2003
Skills
Client management
Coaching and friendly style of management
Relates well to people from variety of cultures
Excellent time management
Accomplishments
Valedictorian both in Elementary and High School
Certification
Training on Mental Health Awareness – September 28, 2018
Timeline
Social Insurance Assistant I (P-CARES) Team Leader for Region VI
Philhealth Regional Office VI
02.2018 - Current
Nurse II
Department of Health Regional Office VI
01.2014 - 12.2017
Nurse Trainee (RNHEALS)
Department of Health Regional Office VI
01.2013 - 12.2013
Online Tutor
NYP Learning Center
06.2012 - 02.2013
Advanced Customer Service Representative
SPI Global
12.2011 - 04.2012
Secondary Education - undefined
Jalandoni Memorial National High School
Elementary Education - undefined
Jalandoni Memorial Elementary School
Bachelor of Science - Nursing
University of San Agustin
Personal Profile
Known languages: Fluent in English, Filipino and Hiligaynon
CAREER HIGHLIGHTS
Nominated as one of the Outstanding NDP’s in 2017
Ang Batang Lider Awardee of Iloilo City 2007
Resource Speaker Nutrition Month- July 2017
Resource Speaker Smoking Cessation Clinic- Municipal Health Office
2nd Speaker, Nursing Debating Team (University of San Agustin)
BOARD RATING
Board Rating 2011 NLE: 79.20 %
Personal Profile
Age: 36 years old
Address: Brgy. Don Esteban Lapuz, Iloilo City
Height: 5’2 ½”
Weight: 70 kgs.
Religion: Roman Catholic
COMPETITIVE ADVANTAGES
Equipped with recent advances in the nursing field through continuing education. Professional approach in driving and giving feedback to colleagues in order to surpass expectations and improve clinical skills.
CORE COMPETENCIES
Evaluation/Feedback
Self-motivated, detail-oriented and organized
Creative thinking abilities
Works independently and in collaboration with colleagues
Good communication, interpersonal, and presentation skills
Goal oriented
CAREER HIGHLIGHTS
Nominated as one of the Outstanding NDP’s in 2017
Ang Batang Lider Awardee of Iloilo City 2007
Resource Speaker Nutrition Month- July 2017
Resource Speaker Smoking Cessation Clinic- Municipal Health Office
2nd Speaker, Nursing Debating Team (University of San Agustin)
BOARD RATING
Board Rating 2011 NLE: 79.20 %
Personal Profile
Age: 36 years old
Address: Brgy. Don Esteban Lapuz, Iloilo City
Height: 5’2 ½”
Weight: 70 kgs.
Religion: Roman Catholic
COMPETITIVE ADVANTAGES
Equipped with recent advances in the nursing field through continuing education. Professional approach in driving and giving feedback to colleagues in order to surpass expectations and improve clinical skills.