Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALFREDO ESPIRITU

SUPERVISOR - FLEET SERVICE ADVISOR
MAKATI CITY

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Fleet Service Advisor Supervisor

ORIX RENTAL CORPORATION
Makati City
05.2015 - 08.2023
  • Developed and implemented customer service policies to enhance satisfaction.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Devised and implemented processes and procedures to streamline operations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Collected, arranged, and input information into database system.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Sales Administration Supervisor

ORIX RENTAL CORPORATION
Makati City
11.2010 - 06.2015
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.

Logistics Supervisor

ORIX AUTO LEASING PHILIPINES
Makati City
03.2005 - 10.2010
  • Reviewed order data to verify transactions and shipping dates.
  • Documented shipment receiving information in Software.
  • Analyzed and logged purchase orders.
  • Assisted auditors of vendor invoices and month-end finance accruals.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Processed orders by due dates to enable on-time delivery to customers.
  • Created policies based on performance data analysis to reduce costs and maintain efficiency.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Led and trained Number employees in Year.
  • Coordinated dispatching of Number drivers to accomplish daily delivery requirements.
  • Kept corporate departments and customers updated on critical shipments.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Directed shipping and receiving of wide range of products daily.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Led third-party vendors in achieving delivery time and cost targets.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.

Hotel Transport Supervisor

Bel Air Transport Corporation
Makati City
01.2000 - 02.2005
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Gained strong leadership skills by managing projects from start to finish.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Delivered services to customer locations within specific timeframes.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.

Education

Bachelor Of Science - Mechanical Engineering

Far Eastern University
Manila
06.1984 - 11.1988

Skills

Project Management

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Certification

Training

Timeline

Fleet Service Advisor Supervisor

ORIX RENTAL CORPORATION
05.2015 - 08.2023

Sales Administration Supervisor

ORIX RENTAL CORPORATION
11.2010 - 06.2015

Logistics Supervisor

ORIX AUTO LEASING PHILIPINES
03.2005 - 10.2010

Hotel Transport Supervisor

Bel Air Transport Corporation
01.2000 - 02.2005

Bachelor Of Science - Mechanical Engineering

Far Eastern University
06.1984 - 11.1988

Training

ALFREDO ESPIRITUSUPERVISOR - FLEET SERVICE ADVISOR