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Dedicated and skilled healthcare professional with over 20 years of experience as a Clinical Manager, Medical Assistant, Point of Care Technician, Biomedical Services Collection Technician, and Phlebotomist. Expertise in delivering high-quality patient care and managing clinical operations in diverse medical settings, with a strong focus on supporting individuals with various medical and mental health needs.
Proficient in building trust with patients, managing crisis situations, and demonstrating clinical leadership and technical knowledge. Proven ability to optimize patient care through effective collaboration with multidisciplinary teams, meticulous chart updates, and medication monitoring.
Recognized for resourcefulness and a quality-driven approach, I excel in coordinating care plans, enhancing department efficiencies, and implementing best practices in compliance and healthcare management. A compassionate communicator and collaborative team player, I am committed to delivering top-tier healthcare services and improving patient satisfaction across diverse populations.
As a certified Point of Care Testing Specialist and Phlebotomist, I remain calm and effective in high-pressure situations while focusing on problem-solving and quality assurance. I also bring valuable experience as a Career Specialist, empowering individuals with developmental disabilities through job search strategies and vocational training.
With a strong work ethic, a detail-oriented mindset, and the ability to multitask and prioritize effectively, I am poised to contribute positively to any healthcare organization while maintaining a patient-centered approach and promoting safety and well-being.

Dedicated and certified pharmacy technician with over 2 years of experience in retail and pharmacy settings. Demonstrated leadership skills and meticulous attention to detail, ensuring patient safety and supporting smooth pharmacy operations. Proficient in inventory management, prescription processing, and providing exceptional customer service. Currently pursuing a Bachelor\'s in Nursing, combining a passion for healthcare with a commitment to continuous learning. Experienced in medication dispensing, effective patient communication, and efficient inventory management. Utilizes pharmaceutical software and compounding techniques to maintain high standards of care. Possesses extensive knowledge of regulatory compliance and quality assurance, ensuring the delivery of safe and effective pharmacy operations.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings over 30 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Resourceful Pharmacy professional with 3 years retail experience with RiteAid Corp. Skilled in data entry, processing insurance, dispension of medication, HIPPA Compliance, customer service, and patient education.
Detail oriented Customer Service Manager with 12 years experience managing teams, resolving complaints, and implementing customer loyalty programs. Skilled in training staff and ensuring compliance with regulations, contributing to a positive customer experience and team success

Alfred Hije

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Emt1-technician

Sprinter

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High School Diploma -

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Emt1-technician

Sprinter

High School Diploma -

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