Operations support professional with experience in SAP Access administration, data entry, and client inquiry handling. Maintains accurate records, updates OE boards for performance tracking, and works across teams to resolve missing information and keep workflows on schedule.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Records to Reports Operations Analyst
Accenture
Taguig
2025.06 - Current
Granted SAP Access to employees, facilitating their ability to perform job functions effectively.
Processed SAP Access applications to ensure timely access for employees.
Enter and verify data in internal systems to support accurate record maintenance.
Coordinated with team members to clarify missing information, expediting record updates.
Respond and Handle Client inquiries and requests through email updating of OE boards for performance statistics
Worked remotely to support team operations
HR Assistant/Japanese Interpreter
Standard Units Supply Philippines Corporation
Tanauan
2024.03 - 2025.05
Provided daily Japanese interpreter support for a Japanese national at Standard Units Supply Philippines Corporation.
Coordinated employee onboarding tasks and managed calendar to streamline administrative workflows.
Processed 10-15 payment requests weekly to support efficient administrative operations.
Prepared administrative records and reports to keep information organized and ready for review.
Monitored office and cleaning supplies to ensure availability and organization for daily tasks.
Encoded stock control records accurately to maintain updated inventory information.
Japanese Language Instructor
ADVANCED ABILITY ASSISTANCE
Santa Rosa
2023.06 - 2024.03
Adapted Japanese instruction to trainee needs, enhancing grammar, vocabulary, and speaking confidence.
Prepared progress reports and performance updates for companies in Japan, facilitating informed decision-making.
Supported administrative tasks and student onboarding through organized records and efficient scheduling.
Distribution Center Officer
Flash Express Philippines
Tanauan
2023.02 - 2023.06
Coordinated daily activities with couriers and frontline staff to ensure smooth distribution center operations.
Compiled daily, weekly, and monthly branch reports through precise data entry and computer skills.
Managed administrative tasks, records, and employee onboarding for Tanauan branch operations to enhance operational efficiency.
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group
<ul><li>Provide administrative and logistical support for two large-scale home visitation programs, collaborating with internal departments and 22 external partner sites.</li><li>Maintain and process data reports used for program funding, eligibility verification, and compliance with county requirements.</li><li>Track and manage client referrals using internal databases, developing tools to improve workflow, accuracy, and reporting.</li><li>Serve as a key liaison between program staff, subcontractors, and data/research teams, supporting improvements in systems and documentation.</li><li>Support onboarding of new staff, prepare materials, and assist in maintaining accurate records and eligibility tracking.</li><li>Respond to public inquiries on home visiting programs, offering culturally responsive information and referrals to community services.</li></ul> at LA Department of Public Health<ul><li>Provide administrative and logistical support for two large-scale home visitation programs, collaborating with internal departments and 22 external partner sites.</li><li>Maintain and process data reports used for program funding, eligibility verification, and compliance with county requirements.</li><li>Track and manage client referrals using internal databases, developing tools to improve workflow, accuracy, and reporting.</li><li>Serve as a key liaison between program staff, subcontractors, and data/research teams, supporting improvements in systems and documentation.</li><li>Support onboarding of new staff, prepare materials, and assist in maintaining accurate records and eligibility tracking.</li><li>Respond to public inquiries on home visiting programs, offering culturally responsive information and referrals to community services.</li></ul> at LA Department of Public Health
<ul>
<li>Executed routine clerical duties to enhance office efficiency.</li>
<li>Managed student enrollment and registration, ensuring accurate documentation and verification.</li>
<li>Collected school fees and issued receipts, maintaining precise financial records.</li>
<li>Performed bookkeeping tasks to support comprehensive financial management.</li>
<li>Distributed essential documents such as progress reports and transfer certificates.</li>
<li>Maintained cumulative records for incoming and outgoing high school students.</li>
<li>Administered monthly payroll for school staff, ensuring timely compensation.</li>
<li>Prepared daily cash reports and handled bank deposits.</li>
</ul> at St Peters School<ul>
<li>Executed routine clerical duties to enhance office efficiency.</li>
<li>Managed student enrollment and registration, ensuring accurate documentation and verification.</li>
<li>Collected school fees and issued receipts, maintaining precise financial records.</li>
<li>Performed bookkeeping tasks to support comprehensive financial management.</li>
<li>Distributed essential documents such as progress reports and transfer certificates.</li>
<li>Maintained cumulative records for incoming and outgoing high school students.</li>
<li>Administered monthly payroll for school staff, ensuring timely compensation.</li>
<li>Prepared daily cash reports and handled bank deposits.</li>
</ul> at St Peters School