Results-driven Customer Service Representative with strong data entry and problem-solving skills. Proven ability to enhance customer satisfaction and streamline processes through effective collaboration and active listening.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dc Tech Micro Services, Inc
Davao City, Province Of Davao Del Sur, Philippines
07.2025 - Current
Assisted customers with inquiries, resolving issues efficiently and enhancing satisfaction.
Utilized CRM software to track interactions, ensuring accurate record-keeping of customer engagements.
Collaborated with team members to streamline processes and improve response times for customer queries.
Provided support in product knowledge training for new hires, fostering a knowledgeable service team.
Farming Skills
Crop Planting and Harvesting
Land Preparation
Soil Cultivation
Irrigation Management
Fertilizer Application
Weed Control
Pest Management
Education
Bachelor of Science - Marketing Management
St.Peter College
Davao City, Province Of Davao Del Sur, Philippines