Alfe Jane Ringor
Davao City, Province Of Davao Del Sur
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
ESL Teacher (English as Second Language)
Freelance (online)
02.2019 - Current
- Gave one-on-one attention to each student
- Educated students in basics of English grammar and conversational speaking.
- Attended workshops to learn about student motivation and engaging learning activities.
- Developed activities and integrated technology to diversify instruction.
- Supported students holistically to achieve academic success.
- Promoted critical thinking to build subject engagement and interaction.
Grade School and High School Teacher
Yagi Method Children’s Academy (Private School)
06.2018 - 03.2020
- Worked collaboratively with school administrators to implement intellectually challenging visual arts program that provided creative outlet for students.
- Distributed and collected classroom materials such as worksheets, quizzes, and test
- Establishing and enforcing rules of behavior for students in the classroom
- Preparing lessons, units and projects to complete learning objectives
- Adapting teaching methods and materials to meet the interests and learning styles of students
- Encouraging students to explore learning opportunities and career paths
- Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
Product Checker
Igloo Davao
11.2015 - 01.2017
- Restocked and organized merchandise in front lanes.
- Processed both cash and card purchases and returns.
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
Customer Service Representative
Nestle Ice-cream
04.2014 - 06.2014
- Responded to customer requests for products, services, and company information.
- Managed timely and effective replacement of damaged or missing products.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Customer Service Cashier
NCCC Mall/ HB1
06.2012 - 06.2013
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Worked with floor team and managers to meet wide range of customer needs.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Secondary Education - Biological Science
Davao Central College
Davao CIty04.2011
Skills
- Computer Literate
- Report Generation
- Sales expertise
- Welding
- Classroom Management
- Online Teaching
- Appointment Scheduling
- Data Entry
Currentjob
ESL Teacher - Freelance - Open Contract
Reference:
SUZETTE BORINAGA
Enrolled Nurse, Whyalla Hospital
0415593918/ suzie.canda.sc@gmail.com
BETH WINES
Head Teacher, 51talk
wintalk28@gmail.com
Timeline
ESL Teacher (English as Second Language)
Freelance (online)
02.2019 - Current
Grade School and High School Teacher
Yagi Method Children’s Academy (Private School)
06.2018 - 03.2020
Product Checker
Igloo Davao
11.2015 - 01.2017
Customer Service Representative
Nestle Ice-cream
04.2014 - 06.2014
Customer Service Cashier
NCCC Mall/ HB1
06.2012 - 06.2013
Bachelor of Secondary Education - Biological Science
Davao Central College
Similar Profiles
Aamir SayyedAamir Sayyed
FREELANCER at Freelance Online PlatformFREELANCER at Freelance Online Platform
Evgenia EmadiEvgenia Emadi
Freelance Online Translator at Freelance Online TranslatorFreelance Online Translator at Freelance Online Translator
Casey HooverCasey Hoover
Freelance Instructor at OnlineFreelance Instructor at Online