Summary
Overview
Work History
Education
Skills
Hosting, Cooking, Research, Tutoring
Timeline
Generic
Alexes Saldy
Open To Work

Alexes Saldy

Davao City, Province of Davao del Sur

Summary

Detail-oriented Professional with experience in digital marketing and customer support. Develops comprehensive project documentation to enhance team collaboration and coordinates cross-functional meetings. Committed to delivering quality work through effective communication and problem-solving.

Overview

6
6
years of professional experience

Work History

Google Ads Specialist

Adverscale
Florida, USA (Remote)
02.2023 - 01.2025
  • Developed and maintained comprehensive project documentation to enhance team collaboration
  • Assisted in the implementation of process improvements to streamline workflows
  • Coordinated cross-functional meetings to ensure alignment on project objectives
  • Analyzed data trends to inform strategic decision-making processes
  • Supported training sessions for new team members, fostering knowledge transfer
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.

Call Center Associate

Open Access BPO
Davao City, Province Of Davao Del Sur, Philippines
05.2021 - 11.2021
  • Managed inbound customer inquiries, ensuring timely and accurate responses.
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Documented customer interactions in CRM system, maintaining detailed records for future reference.
  • Collaborated with team members to enhance service delivery and improve overall customer satisfaction.

Account Associate

VXI Global Holdings B.V. (Philippines)
Davao City, Province Of Davao Del Sur, Philippines
05.2019 - 11.2019
  • Managed client account inquiries to ensure timely and accurate support.
  • Assisted in developing strategies for improving customer satisfaction ratings.
  • Coordinated with cross-functional teams to streamline communication processes.
  • Analyzed account performance data to identify areas for improvement.

Education

Education

Mindanao State University
Maguindanao Del Sur
05-2017

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management

Hosting, Cooking, Research, Tutoring

I love hosting events, experimenting and discovering new recipes, doing academic research, and offering tutorial services to the kids in my neighborhood.

Timeline

Google Ads Specialist

Adverscale
02.2023 - 01.2025

Call Center Associate

Open Access BPO
05.2021 - 11.2021

Account Associate

VXI Global Holdings B.V. (Philippines)
05.2019 - 11.2019

Education

Mindanao State University
Alexes Saldy