Summary
Overview
Work History
Education
Skills
Timeline
Alexander Tapnio

Alexander Tapnio

Chef/Senior Sales Manager
Mabalacat

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Adaptable and forward-thinking [Job Title] methodical about capturing every business development opportunity with multi-pronged approaches. Focused on continuous improvement of sales numbers through strategic management of teams and monitoring of market trends. Skillfully build connections and remove roadblocks by leveraging [Type] industry expertise. Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience
15
15
years of post-secondary education

Work History

Senior Sales Manager

MDL BPO Services
Angeles City
01.2020 - Current
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Connected with prospects through trade shows, cold calling and local-area networking.

Sales Agent

Acos
Angeles City
08.2018 - 05.2020
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Assisted call-in customers with questions and orders.

Sales Agent

Boomering Inc
Angeles City
06.2015 - 03.2017
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Assisted call-in customers with questions and orders.

Customer Service Representative

IQOR Philippines
Angeles City
04.2013 - 09.2014
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.

Chef

Swagman Hotel And Resort
Angeles City
08.2010 - 08.2013
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Collaborated with staff members to create meals for large banquets.
  • Placed orders to restock items before supplies ran out.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.

Chef

Hotel Royal Macau
Macau China
02.2008 - 02.2010
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Collaborated with staff members to create meals for large banquets.
  • Placed orders to restock items before supplies ran out.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.

Cook

Chowking Foods Corporation
Angeles City
10.2000 - 03.2007
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

Elementary Graduate - Elementary Education

Talimundok Elementary School, Dau, Mabalacat City
06.1983 - 05.1989

High School Diploma -

Dau Academy/Saint Mutien Marie, Dau, Mabalacat City
06.1989 - 04.1993

Bachelor of Arts - Accountancy

Holy Angel University, Angeles City
06.1995 - 10.2000

Skills

    [Type] sales techniques

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Timeline

Senior Sales Manager - MDL BPO Services
01.2020 - Current
Sales Agent - Acos
08.2018 - 05.2020
Sales Agent - Boomering Inc
06.2015 - 03.2017
Customer Service Representative - IQOR Philippines
04.2013 - 09.2014
Chef - Swagman Hotel And Resort
08.2010 - 08.2013
Chef - Hotel Royal Macau
02.2008 - 02.2010
Cook - Chowking Foods Corporation
10.2000 - 03.2007
Holy Angel University - Bachelor of Arts, Accountancy
06.1995 - 10.2000
Dau Academy/Saint Mutien Marie - High School Diploma,
06.1989 - 04.1993
Talimundok Elementary School - Elementary Graduate, Elementary Education
06.1983 - 05.1989
Alexander TapnioChef/Senior Sales Manager