Alexander Gallano
Cuyapo
Summary
Highly motivated and experienced Service Crew with a passion for providing excellent customer service..
Overview
6
6
years of professional experience
1
1
Language
Work History
Checker
Wellpack Container Coprporation
03.2023 - 11.2023
- Optimized store operations by assisting colleagues across different departments when needed.
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
- Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
- Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
- Facilitated smooth communication between management team members regarding operational updates or concerns affecting the workplace''s productivity levels.
Service Crew Member
Extra Ordinaire Manpower Services
07.2019 - 02.2023
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Displayed strong leadership skills through mentorship of junior crew members looking to advance within the organization.
- Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Streamlined order processing by communicating effectively with fellow crew members and management staff.
- Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Maintained a clean and organized work environment for improved customer experiences.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Kept customers and crew areas organized.
Project Base Encoder
Wilcon Depot Libis
11.2017 - 02.2018
Education
Associate of Applied Science - Information Technology
Bestlink College Of The Philppines
Novaliches Quezon City 04.2001 -
Skills
Loss Prevention
Information Processing
Document Review
Basic Math
Data Verification
Issue Resolution
Error Detection
Customer Service
Transaction Processing
Attention to Detail
Multitasking Abilities
Timeline
Checker
Wellpack Container Coprporation
03.2023 - 11.2023
Service Crew Member
Extra Ordinaire Manpower Services
07.2019 - 02.2023
Project Base Encoder
Wilcon Depot Libis
11.2017 - 02.2018
Associate of Applied Science - Information Technology
Bestlink College Of The Philppines
04.2001 -