Microsoft Office; 1 Word, 2 Excel, 3 Publisher 4 Powerpoint
ALERA KIM TANGIAN
Teacher
Sultan Naga Dimaporo
Summary
Compassionate, creative and effective teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric teacher, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies. Very good communication skills.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Teacher
Department of Education
Sultan Naga Dimaporo
06.2015 - Current
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Supported student physical, mental, and social development using classroom games and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers, and course work.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Customer Service Representative
Eperformax Contact Centers and BPO
Makati City
08.2013 - 12.2014
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Master of Arts -
Mindanao State University-LNAC Campus
Sultan Naga Dimaporo 07.2021 - 08.2023
Bachelor in Elementary Education - Education
Mindanao State University-LNAC Campus
06.2012 - 03.2013
Skills
Classroom management
Software
Video Editing Skills
CANVA
Certification
Global Communications Certificate
Interests
Hosting
Video editing
Timeline
Master of Arts -
Mindanao State University-LNAC Campus
07.2021 - 08.2023
Teacher
Department of Education
06.2015 - Current
Customer Service Representative
Eperformax Contact Centers and BPO
08.2013 - 12.2014
Bachelor in Elementary Education - Education
Mindanao State University-LNAC Campus
06.2012 - 03.2013
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