Aleks Dahinog
Executive Assistant
Mababanaba San Jose
Summary
Executive Assistant with a banking and accounting support background, bringing organized documentation, Excel-based data review, careful record checking, and calendar coordination to a fast-moving administrative setting. Supports routine account updates, transaction verification, and clear communication across financial work, which translates well to managing schedules, materials, and follow-up with precision. Well suited for Executive Assistant roles that value discretion, accuracy, and dependable coordination.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Customer Associate (Clearing /Executive Assistant)
Land Bank of the Philippines
01.2025 - Current
- Processed clearing documents per day by checking completeness, filing records, and routing forms promptly.
- Handled customer requests per week through accurate follow-up, status updates, and document coordination.
- Organized executive files and reference materials to support quick retrieval and accurate record keeping.
- Reviewed incoming documents for completeness before forwarding them to the appropriate personnel in-charge.
- Supported executives with scheduling, follow-up tasks, and calendar coordination in a fast-paced branch environment.
- Coordinated email correspondence to route inquiries, confirm document receipt, and maintain timely communication.
- Responded to customer concerns with a professional approach and clear explanations of branch procedures.
- Filed and retrieved documents to support organized workflow and reduce delays in branch transactions.
- Prepared office materials and presentations for meetings, briefings, and internal administrative use.
- Maintained confidentiality while handling sensitive branch records, correspondence, and executive support materials.
- Used Word to draft letters, forms, and routine office documents with consistent formatting.
- Maintained accurate data entry across branch records with consistent attention to detail.
Customer Associate (Teller & Executive Assistant)
Land Bank of the Philippines
09.2022 - 12.2024
- Processed customer deposits, withdrawals, and payments with accuracy and professionalism throughout each shift.
- Prepared executive correspondence, reports, and office documents for timely review and distribution.
- Coordinated customer inquiries with clear communication and prompt follow-up on branch concerns.
- Organized branch files, forms, and records to support efficient office access and retrieval.
- Assisted with basic bookkeeping tasks and account reconciliation to support branch operations.
- Maintained orderly document filing for vouchers, forms, and other branch records.
- Used Microsoft Excel and Word to organize branch logs, reports, and daily office materials.
- Filed and prepared customer documents for branch processing and internal reference.
Sales Associate
Asia United Bank
05.2018 - 08.2022
- Supported customers with account inquiries, product information, and basic service requests at the branch counter.
- Verified transaction details and documentation before forwarding completed items for branch processing.
- Entered customer and account information into branch records with attention to completeness and consistency.
- Assisted in preparing routine reports and summaries for branch review and internal tracking.
- Handled customer concerns professionally and directed issues to the appropriate branch personnel.
- Drafted email and office correspondence for internal follow-up and customer communication.
- Maintained a professional and approachable presence while assisting walk-in customers throughout the day.
Trainee
Social Security System, SSS
04.2017 - 06.2017
- Supported operations by retrieval of documents
- Entered member information into office records with attention to detail and consistent formatting standards.
- Assisted with document preparation for routine administrative and transaction-related tasks.
- Maintained orderly files and updated records to support quick access to branch documents.
Education
Bachelor of Science - Business Administration Major in Financial Management
College of the Holy Spirit of Tarlac
Tarlac, Philippines03-2018
Skills
Accounts reconciliation
Data entry
Financial reporting
Microsoft Excel
Cash handling
Customer service
Office correspondence
Record keeping
Document filing
Document preparation
File organization
Records management
Calendar coordination
Email correspondence
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Certification
Civil Service Professional Certification
Timeline
Customer Associate (Clearing /Executive Assistant)
Land Bank of the Philippines
01.2025 - Current
Customer Associate (Teller & Executive Assistant)
Land Bank of the Philippines
09.2022 - 12.2024
Sales Associate
Asia United Bank
05.2018 - 08.2022
Trainee
Social Security System, SSS
04.2017 - 06.2017
Bachelor of Science - Business Administration Major in Financial Management
College of the Holy Spirit of Tarlac