ALEJANDRO C. MOSCOSA
Antipolo City
Summary
To secure a challenging position in a reputable organization to expand my learnings,knowledge and skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Account Manager
Airespring Cloud Services
03.2022 - Current
- developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports, I also answer client queries and identify new business opportunities among existing customers.
Customer Service Representative 3
AT&T ISM/RC1
11.2019 - 02.2021
- Assisting customers about their Bill, Tech issue , Upgrades , Sales concern
Technical Support
Virgin Media Ireland
06.2019 - 11.2019
- Helping customers who have technical issues on Phone, Tv and Phone
Customer Service Representative
T-Mobile
10.2018 - 06.2019
- Assisting customers about their cell phone provider issue
- Promoted as Subject Matter Expert
Technical Support Tier 3
AT&T
12.2016 - 06.2018
- Helping technicians regards on level 3 technical issue outside & inside of the premise
Education
Undergraduate -
RIZAL TECHNOLOGICAL UNIVERSITY
01.2015
Secondary School -
SAINT JAMES COMMUNITY SCHOOL
Antipolo City, Rizal01.2014
Elementary School -
SAN ISIDRO ELEMENTARY SCHOOL
Antipolo City, Rizal01.2010
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Client relationship management
- Customer satisfaction
- Sales development
Certification
I hereby certify that above information is true and correct to the best of my knowledge and belief.
References
- Kimberly Ann Natividad, Manager, The Expressions Company, 09178729150
- Cherie Botardo, Customer Service Representative, Ibex Global, 09055374837
Personal Information
- Place of Birth: Antipolo City, Rizal
- Height: 5'6
- Weight: 60kg
- Citizenship: Filipino
- Date of Birth: 02/10/97
- Marital Status: Single
- Religion: Roman Catholic
Timeline
Account Manager
Airespring Cloud Services
03.2022 - Current
Customer Service Representative 3
AT&T ISM/RC1
11.2019 - 02.2021
Technical Support
Virgin Media Ireland
06.2019 - 11.2019
Customer Service Representative
T-Mobile
10.2018 - 06.2019
Technical Support Tier 3
AT&T
12.2016 - 06.2018
Secondary School -
SAINT JAMES COMMUNITY SCHOOL
Elementary School -
SAN ISIDRO ELEMENTARY SCHOOL
Undergraduate -
RIZAL TECHNOLOGICAL UNIVERSITY
Similar Profiles
Ada CanalesAda Canales
Dedicated Project Manager at AirespringDedicated Project Manager at Airespring
Isabel CruzIsabel Cruz
Project Manager at AirespringProject Manager at Airespring
Muhammad UsamaMuhammad Usama
Tier 1 Support Technician at AirespringTier 1 Support Technician at Airespring
Karren Vitalicio de LaraKarren Vitalicio de Lara
Program Chair, Computer Science Department at Technological Institute of the PhilippinesProgram Chair, Computer Science Department at Technological Institute of the Philippines
Ayana Katrina CabanglanAyana Katrina Cabanglan
Client Success Manager at No Boundaries Marketing GroupClient Success Manager at No Boundaries Marketing Group