Summary
Overview
Work History
Education
Skills
Timeline
Generic
Aled Gino Casacop

Aled Gino Casacop

CITY OF SAN PEDRO

Summary

Detail-oriented document specialist with a solid record of success in the bank and logistics industry over 6+ years of progressive experience. Knowledgeable about organizing files and workflows according to company, client, and project specifications. Desiring to apply expertise to a challenging new role your esteemed organization. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Documentation Specialist

Seidopro Global Inc.
Taguig City
08.2021 - Current
  • Checks and assesses completeness of Shipping Instructions based on agreed requirements with principals.
  • Encodes Shipping Instructions and coordinates any discrepancies and clarifications with on-shore counterparts.
  • Verifying with the customer all the discrepancies in the Bill of Lading
  • Ensures complete and accurate Bill of Lading/Shipping Document output.
  • Input rates manually on the Bill of Lading based as required based on sales team computations.
  • Flexible to adapt changes in any shipping instructions by the higher management.

Bank Teller /Customer Service Agent Assistant

Entrepreneur Bank
CITY OF SAN PEDRO
07.2019 - 07.2021
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Performed cash handling duties including counting currency, coins and checks.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Provided assistance to other tellers during peak business hours as needed.
  • Assisted customers with basic technical issues related to digital banking platforms.
  • Prepared reports on transaction activity for management review.

Credit Clerk II

Entrepreneur Bank
CITY OF SAN PEDRO
06.2018 - 06.2019
  • Verified customer account information and credit status.
  • Analyzed customer financial data to determine eligibility for loan products.
  • Maintained up-to-date records of all customer accounts, payments, and transactions.
  • Processed incoming payments according to established policies and procedures.
  • Researched discrepancies in customer accounts and resolved issues promptly.
  • Monitored delinquent accounts and followed up with customers on overdue balances.
  • Responded to inquiries from customers regarding their accounts or other related matters.
  • Assisted customers in completing applications for new loans or credit cards.
  • Generated reports on outstanding balances, delinquencies, and payment histories.
  • Compiled monthly statements for all active accounts.
  • Reviewed credit applications for accuracy and completeness prior to submission to lender and creditor.
  • Provided assistance to other departments in resolving customer issues as needed.

Education

Bachelor of Science - Entrepreneurship

Polytechnic University of The Philippines
City Of San Pedro, Laguna
06-2018

Skills

  • Quick to learn, can work independently and as a contributing member of the team
  • Interpersonal skills
  • Quality customer service
  • Adaptable
  • Computer savvy
  • Experienced in delivering quality results to customers offering a solid educational background in Entrepreneurship

Timeline

Documentation Specialist

Seidopro Global Inc.
08.2021 - Current

Bank Teller /Customer Service Agent Assistant

Entrepreneur Bank
07.2019 - 07.2021

Credit Clerk II

Entrepreneur Bank
06.2018 - 06.2019

Bachelor of Science - Entrepreneurship

Polytechnic University of The Philippines
Aled Gino Casacop