ALEC O'DONNEL CUA
Tagum City,Philippines
Summary
Organised Virtual Assistant skilled in administrative support and social media management. Enhanced office efficiency through effective document management and filing systems. Developed engaging online content and fostered community interaction. Experienced in managing emails, scheduling appointments, and performing various administrative tasks while ensuring confidentiality.
Overview
1
1
Language
2025
2025
years of professional experience
Work History
Administrative Assistant
TerraOrbis
Tagum City, Philippines
08.2023 - 09.2024
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Managed confidential information with discretion, upholding data protection standards.
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Supported office operations by taking on ad-hoc clerical duties.
- Handled photocopying documents, updating files and faxing communications for staff.
Social Media Manager
Ivy Furniture
Tagum City, Philippines
02.2022 - 11.2023
- Managed daily content creation, posting, and community engagement to foster a positive online presence.
- Engaged with followers, responding to queries in a timely manner to enhance customer service.
- Communicated with followers, responding to comments and queries timely in brand style and tone.
- Researched current social media trends and audience preferences for maximum post performance.
- Produced high-quality social content, ensuring alignment with brand voice and messaging.
Costumer Service Representative
Robert Slack Real Estate Company
- Calling leads that are potential buyers of a
- Property or land.
- Transfer them to the licensed Realtor in Florida
Customer Service Representative
Siblings Solution Inc.
- Answering customers who is applying for US
- Visa.
- Instructing them about the proper process
- And rules for US Visa.
- Fast Learner
- English Writing
- Communication Skills
- Leadership Skills
Appointment Setter
HiRecruit BPO
- Working as a appointment setter for a real
- Estate campaign
- Mainly my work is contacting potential
- Clients who wants to sell their properties.
- Prioritised tasks effectively, managing multiple calendars without scheduling conflicts.
Education
BA - Financial Management
University of Mindanao Tagum
Tagum City01-2015
Skills
- Microsoft Office proficiency
- Administrative skills
- Data Entry
- Document management
- Appointment scheduling
- Email handling efficiency
- Social media engagement
- Content creation
- Online customer service
- Flexibility in task handling
- Attention to detail
- Organisational skills
- Visual storytelling
- Videography techniques
- Video editing software
- Video compression techniques
Languages
English
Custom
ALEC O'DONNEL CUA
Timeline
Administrative Assistant
TerraOrbis
08.2023 - 09.2024
Social Media Manager
Ivy Furniture
02.2022 - 11.2023
Costumer Service Representative
Robert Slack Real Estate Company
Customer Service Representative
Siblings Solution Inc.
Appointment Setter
HiRecruit BPO
BA - Financial Management
University of Mindanao Tagum