Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Aldwin Lendio

Aldwin Lendio

Caloocan City

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Customer Service Representative

Concentrix
Quezon City
06.2020 - Current
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Field Researcher

Neilsen Center Company
Caloocan City
09.2011 - 03.2012
  • Performed research into study topics to increase knowledge and to provide valuable contributions.
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
  • Determined areas of research to increase knowledge in particular field.
  • Gathered and organized information for research purposes.

Education

High School Diploma -

The Sisters of Mary School-Boystown
Tungkop, Minglanilla, Cebu, Philippines
04.2004 - 12.2007

No Degree - Computer Hardware Servicing

ACTMA
Almar, Caloocan City, Philippines
04.2001 -

No Degree - Accounting And Business Management

Burgos Integrated School
Burgos Basey Samar Philippines
06.2016 - 08.2017

Skills

Call center operations

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Timeline

Customer Service Representative

Concentrix
06.2020 - Current

No Degree - Accounting And Business Management

Burgos Integrated School
06.2016 - 08.2017

Field Researcher

Neilsen Center Company
09.2011 - 03.2012

High School Diploma -

The Sisters of Mary School-Boystown
04.2004 - 12.2007

No Degree - Computer Hardware Servicing

ACTMA
04.2001 -
Aldwin Lendio