Excel
Aldrine Sy
Allied Product Support Coordinator
MAmNILA
Summary
Self-motivated Allied Product Support Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
22
22
years of professional experience
4
4
Languages
Work History
Allied Product Support Coordinator
Brighton Machinery Corp
10.2022 - 02.2024
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Used job-related software to draft and finalize written correspondence and documentation.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Part Sales Executive
Klift Industrial Corp
04.2015 - 10.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Developed and implemented account management plans to establish customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Sales Supervisor
C'Interactive Digital
07.2002 - 08.2014
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Promoted exceptional customer service by engaging clients on sales floor.
- Effectively coached team members to reach weekly and monthly sales goals.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Constructed displays and signs to promote specified products and sales promotions.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored team members to enhance professional development and accountability in workplace.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
Education
Bachelor of Arts - Human Resources Management
De La Salle -College of St. Benilde
04.2001 -
Skills
Staff Supervision
Resource Allocation
Document Management
Recordkeeping
MS Office
Project Assistance
Relationship Building
Production support
Presentation support
Affiliations
- Toastmasters
Software
Word
Power point
Interests
Watch Movies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Allied Product Support Coordinator
Brighton Machinery Corp
10.2022 - 02.2024
Part Sales Executive
Klift Industrial Corp
04.2015 - 10.2021
Sales Supervisor
C'Interactive Digital
07.2002 - 08.2014
Bachelor of Arts - Human Resources Management
De La Salle -College of St. Benilde
04.2001 -