Aldrin Ignacio
Careta Cebu City
Summary
Proven waiter with a track record of enhancing customer satisfaction at Emirates Flight Catering through exceptional multitasking and customer service skills. Expert in maintaining cleanliness and managing orders efficiently, fostering positive guest relations and a welcoming atmosphere. Skilled in cash handling and order accuracy, consistently prioritizing service excellence.
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
5
5
years of professional experience
Work History
Waiter
Emirates Flight Catering
01.2023 - 10.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Restaurant Waiter
Food Luxury
08.2019 - 10.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Undergraduate - Bachelor of Industrial Engineering
IKON College
M. L Quezon National Highway Lapu-Lapu City High School Diploma -
Pusok National High School
Matumbo, Pusok Lapu-Lapu City04-2009
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Cleanliness
- Order taking
- Professional appearance
- Cash handling
- Table setting
- Guest relations
- Service prioritization
- Order accuracy
- Order management
Timeline
Waiter
Emirates Flight Catering
01.2023 - 10.2024
Restaurant Waiter
Food Luxury
08.2019 - 10.2022
Undergraduate - Bachelor of Industrial Engineering
IKON College
High School Diploma -
Pusok National High School
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