I have more than six years of experience working as a Customer Service Representative and Appointment Setter, where I developed strong skills in handling inbound and outbound calls, scheduling, and managing client relationships. In my previous roles, I consistently delivered excellent customer support by actively listening to client needs, addressing concerns, and ensuring smooth appointment booking processes.
I’ve become highly skilled in using CRM tools, managing calendars, and coordinating with sales teams to maximize efficiency and meet company goals. My experience has also strengthened my ability to multitask, stay organized under pressure, and adapt to different customer personalities.