Microsoft Word
Albert Kiat
Store Manager
Plaridel
Summary
Proven leader with a track record of enhancing the shopping experience and sales at DJI Philippines through strategic merchandising and effective marketing strategies. Skilled in Point of Sale systems and renowned for strong multi-tasking abilities. Demonstrated success in improving seller satisfaction and platform experience at FUJIFILM Philippines, showcasing dependable and results-driven performance.
Overview
9
9
years of professional experience
7
7
Certifications
Work History
Retail Store Manager
DJI Philippines
07.2022 - 11.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
- Completed routine store inventories.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Cashier
I-Click Digishop
10.2021 - 07.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Support Associate
FUJIFILM Philippines
08.2016 - 07.2022
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Provided sellers with accurate information concerning platform policies for sales, database issues, and listing inaccuracies.
- Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
- Advocated for sellers and provided feedback to enhance selling process for overall improvements.
Hardware Sales Associate
KCT Precision Tools
09.2015 - 02.2016
- Met or exceeded individual sales goals consistently, contributing to the overall success of the store.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
- Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
Hardware Sales Associate
DIY Hardware
05.2015 - 09.2015
- Met or exceeded individual sales goals consistently, contributing to the overall success of the store.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
- Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
Education
Associate Degree In Information Technology - Management Information Systems
STI College
Fairview, Quezon City, PhilippinesSkills
Strong multi-tasking
Certification
Social Media Management
Software
Microsoft Excel
Microsoft Powerpoint
Microsoft Teams
Google Sheet
Google Mail
Google Drive
Skype
Timeline
Social Media Management
03-2024
Graphic Design With Canva Course
03-2024
Google Workspace
03-2024
National Drone Training
09-2022
Retail Store Manager
DJI Philippines
07.2022 - 11.2023
Cashier
I-Click Digishop
10.2021 - 07.2022
Digital Camera Fundamentals
12-2019
Nationwide Cardiopulmonary Resuscitation
03-2017
Sales Support Associate
FUJIFILM Philippines
08.2016 - 07.2022
Hardware Sales Associate
KCT Precision Tools
09.2015 - 02.2016
Hardware Sales Associate
DIY Hardware
05.2015 - 09.2015
Computer Hardware Servicing NCII
09-2013
Associate Degree In Information Technology - Management Information Systems
STI College
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