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Albert Kiat
Store Manager
Plaridel
Summary
Proven leader with a track record of enhancing the shopping experience and sales at DJI Philippines through strategic merchandising and effective marketing strategies. Skilled in Point of Sale systems and renowned for strong multi-tasking abilities. Demonstrated success in improving seller satisfaction and platform experience at FUJIFILM Philippines, showcasing dependable and results-driven performance.
Overview
9
9
years of professional experience
7
7
Certifications
Work History
Retail Store Manager
DJI Philippines
07.2022 - 11.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
- Completed routine store inventories.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Cashier
I-Click Digishop
10.2021 - 07.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Support Associate
FUJIFILM Philippines
08.2016 - 07.2022
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Provided sellers with accurate information concerning platform policies for sales, database issues, and listing inaccuracies.
- Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
- Advocated for sellers and provided feedback to enhance selling process for overall improvements.
Hardware Sales Associate
KCT Precision Tools
09.2015 - 02.2016
- Met or exceeded individual sales goals consistently, contributing to the overall success of the store.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
- Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
Hardware Sales Associate
DIY Hardware
05.2015 - 09.2015
- Met or exceeded individual sales goals consistently, contributing to the overall success of the store.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
- Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
Education
Associate Degree In Information Technology - Management Information Systems
STI College
Fairview, Quezon City, PhilippinesSkills
Strong multi-tasking
Point of Sale systems
Quality assurance
Dependable and reliable
Certification
Social Media Management
Software
Microsoft Excel
Microsoft Powerpoint
Microsoft Teams
Google Sheet
Google Mail
Google Drive
Skype
Timeline
Social Media Management
03-2024
Graphic Design With Canva Course
03-2024
Google Workspace
03-2024
National Drone Training
09-2022
Retail Store Manager
DJI Philippines
07.2022 - 11.2023
Cashier
I-Click Digishop
10.2021 - 07.2022
Digital Camera Fundamentals
12-2019
Nationwide Cardiopulmonary Resuscitation
03-2017
Sales Support Associate
FUJIFILM Philippines
08.2016 - 07.2022
Hardware Sales Associate
KCT Precision Tools
09.2015 - 02.2016
Hardware Sales Associate
DIY Hardware
05.2015 - 09.2015
Computer Hardware Servicing NCII
09-2013
Associate Degree In Information Technology - Management Information Systems
STI College