Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alanis Joyce Apolinario

Taguig

Summary

Proactive and detail-oriented Virtual Assistant with 3+ years of experience delivering high-level administrative, executive, and customer support. Skilled in streamlining operations, managing calendars, coordinating travel, and building strong client relationships across multiple time zones. Adept at using Google Workspace, Microsoft Office, CRM systems, and project management tools to improve efficiency and meet tight deadlines. Recognized for exceeding performance targets, solving problems creatively, and maintaining professionalism in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

VIRTUAL ASSISTANT

CNB Entertainment Ltd
04.2025 - Current
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Researched topics and events to support supervisor's work agenda and projects.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

VIRTUAL ASSISTANT

TKW Management LLC
04.2022 - 04.2025
  • Surpassed team performance targets by implementing process improvements and best practices.
  • Built and maintained strong client relationships through prompt communication via email, chat, and video conferencing.
  • Coordinated meetings and calls across multiple international time zones using Zoom, Skype, and Google Calendar.

EXECUTIVE ASSISTANT

Espa-Fil Import and Export Corporation
7 2021 - 11.2021
  • Managed executive schedules, coordinated meetings, and arranged domestic/international travel logistics.
  • Oversaw document organization and storage, ensuring easy retrieval and compliance with company procedures.
  • Streamlined communication by managing email inboxes, answering calls, and booking appointments efficiently.

RECEPTION CUM ADMIN ASSISTANT

Wills International Sales Corporation
01.2021 - 07.2021
  • Served as central liaison between finance, IT, and marketing teams to ensure smooth interdepartmental communication.
  • Resolved complex client concerns by identifying solutions aligned with business objectives.
  • Provided front-desk reception services with professionalism, ensuring a welcoming environment for visitors.

ADMIN ASSOCIATE

Ayala Property Management
06.2018 - 01.2021
  • Implemented data-driven decision-making processes, improving operational efficiency.
  • Developed and maintained strong client relationships through timely follow-ups and effective communication.
  • Delivered high-quality administrative support, including record management, report preparation, and meeting coordination.

Education

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT -

Global City Innovative College

Skills

    Technical Skills
    Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
    Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
    CRM Systems & Database Management
    Document & File Management
    Social Media Management
    Video Conferencing Tools (Zoom, Skype, Google Meet)
    Travel Planning & Itinerary Management

    Soft Skills
    Attention to Detail
    Time Management
    Communication & Interpersonal Skills
    Relationship Building
    Problem-Solving & Decision-Making
    Event Coordination
    Clerical & Administrative Support
    Team Collaboration

References

References available upon request

Timeline

VIRTUAL ASSISTANT

CNB Entertainment Ltd
04.2025 - Current

VIRTUAL ASSISTANT

TKW Management LLC
04.2022 - 04.2025

RECEPTION CUM ADMIN ASSISTANT

Wills International Sales Corporation
01.2021 - 07.2021

ADMIN ASSOCIATE

Ayala Property Management
06.2018 - 01.2021

EXECUTIVE ASSISTANT

Espa-Fil Import and Export Corporation
7 2021 - 11.2021

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT -

Global City Innovative College

Similar Profiles

CREATE PROFILE
Alanis Joyce Apolinario