Summary
Overview
Work History
Education
Skills
References
Awards
Timeline
Generic
Alanis Z. Penaso

Alanis Z. Penaso

Mexico, Province of Pampanga

Summary

Hardworking and dependable Virtual Assistant with experience supporting real estate professionals and executives. Skilled in social media management, lead generation, inside sales, and email marketing. Able to handle daily admin tasks such as calendars, scheduling, and helping with online meetings and trainings. With a background in sales and customer service, I bring strong communication skills and enjoy building good relationships with clients and prospects.

Overview

8
8
years of professional experience

Work History

Virtual Assistant (Real Estate)

Expert Partners
04.2022 - Current
  • Handle and post on all client social media accounts, including LinkedIn and Google My Business, to keep their online presence active and engaging
  • Take care of admin tasks like managing calendars, setting appointments, editing files, and helping run Zoom meetings and trainings smoothly
  • Do lead generation on LinkedIn using Sales Navigator, reaching out to the right people for agent attraction
  • Reach out to prospect leads (buyers and sellers) through platforms like KVcore, Follow Up Boss, and Boomtown
  • Manage client emails and set up campaigns through Mailchimp
  • Write and create content that’s simple, engaging, and connects well with the audience

Collections Specialist

iQor
11.2021 - 03.2022
  • Handle outbound calls and/or receive inbound calls surrounding consumer past due credit card accounts
  • Setup payment arrangements to bring past due accounts current
  • Educate customers regarding their past due credits
  • Make use of problem-solving/decision making skills to achieve the highest level of customer satisfaction

Bancassurance Sales Officer

BPI-Philam Life assurance Corp.
03.2018 - 03.2021
  • Responsible for offering product solutions on financial needs of bank customers.
  • Provide excellent customer service and aftersales service to all the clients.
  • Prepare, submit.and analyze sales reports on a regular basis.
  • Ensuring that branch staff able to acquire leads.
  • Reaching out to customers to collect payment for overdue premiums.

Marketing Executive

Puregold Finance Inc.
11.2017 - 02.2018
  • Responsible for offering salary loans to prospective clients.
  • Monitor accounts and follow up clients from time to time.
  • Conducts preliminary investigation and evaluation of salary loan applications.

Education

Bachelor in Business Teacher Education - Business And Education

Polytechnic University of The Philippines
05-2017

Skills

  • Administrative support
  • Email management
  • Microsoft office
  • Social Media Management
  • Copywriting
  • CRM management
  • Verbal and written communication
  • Customer and client relations
  • Scheduling & calendar management

References

  • Jef Cutiongco

Sales Executive

09156129475

  • Jocelyn Obina

Human Resource Management

09212210698

  • Larielyn Evaristo

Trainer - Recruitment Team

09275468955

Awards

  • Million Dollar Round Table Awardee (2019-2020)
  • Alpha Awards Qualifier (2019-2020)
  • Sales Learning Convention Awardee/ Trip Incentive (2019-2020)
  • Achieved 150% on sales target for four consecutive years

Timeline

Virtual Assistant (Real Estate)

Expert Partners
04.2022 - Current

Collections Specialist

iQor
11.2021 - 03.2022

Bancassurance Sales Officer

BPI-Philam Life assurance Corp.
03.2018 - 03.2021

Marketing Executive

Puregold Finance Inc.
11.2017 - 02.2018

Bachelor in Business Teacher Education - Business And Education

Polytechnic University of The Philippines

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Alanis Z. Penaso