Hello! I'm Alain, a Senior OM Administrator with a strong background in Accounting and Human Resources systems. Tech savvy and goal-oriented, with a track record of prioritizing and completing tasks independently. My attention to detail and analytical thinking skills enable me to deliver high-quality results and support team success
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Sr. OM Process Administrator
Ericsson
Taguig, Metro Manila, Philippines
10.2023 - Current
Safeguards that operational organization set-up in SuccessFactors reflects reality and that the units also have the right relationships assigned in SuccessFactors based on input from responsible stakeholders.
Secures approval takes place when transfers of units/positions between different operational organizations occur.
Checks and approves changes, based on decision by the responsible stakeholders, to be done in SuccessFactors affecting the department structure and headcount in the operational department
Ensures the accuracy of the tasks and processes being performed in the SuccessFactors OM structure
Performs the role of Re-Organization Specialist with utmost emphasis on accuracy and data quality.
Monitoring OMS mailbox for any urgent concern/issue and requests from Cost Data Management Team regarding cost center mapping
Handling and receiving requests through:
SF EC workflow
Helix Ticketing Tool
Mass Uploads PowerApps
Support other teams such as CW and SF as part of Strategic Priorities
Registration of Non-Employees to SuccessFactors
Analyze and perform updates of Non-Employees on SuccessFactors due to XRM Integration Issue
Data Corrections under Employment and Compensation details requested by authorized requestors
Quota creations via HRMS SAP tool
OM Process Administrator
Ericsson
Taguig, Metro Manila, Philippines
6 2022 - 10.2023
Accounting Officer / Customer Service Representative
Convera management services
03.2020 - 06.2022
Accounting Roles:
Oversee and prepare agent's commission payments, ensuring accuracy and timeliness
Monitor accounts to reconcile payments and maintain financial records.
Prepare and creates vouchers for expenses and payments and oversee the check control process to ensure compliance and to monitor the cash in and out of the business' bank accounts.
Creation of EWT report to be sent to collection head office
Manage daily revenue collections, ensuring total payment is tally to the total sales received daily
Prepare reports detailing collection activities on a daily, monthly and annual basis.
Customer Service Representative Role:
Manage the creation and uploading of new subscriber accounts in (Integrated Billing and Accounting System) and SSP (Self Service Portal) ensuring accuracy and completeness of data.
Provide customer support, addressing inquiries and concerns promptly to ensure customer satisfaction.
Conduct thorough analysis of billing discrepancies, preparing detailed reports for the head office to facilitate correction and improvement of billing processes.
Assist Points of Contact (POCs) for disconnected accounts by maintaining and monitoring ADS, ensuring data accuracy
Consolidate End-of-Day (EOD) reports, analyze data, and strategize on encouraging subscribers to pay their due accounts.
Accounting Bookkeeper
Banahaw Utilities Corporation
05.2016 - 02.2020
Ensure accurate and up-to-date records of all financial transactions are maintained, adhering to accounting principles and regulations.
Regularly monitor accounts receivable and payable to ensure timely payments and accurate recording of transactions.
Submission of reports preparation of mandatory contributions (SSS,Phic,HDMF) in compliance with employer employee regulations
Prepare detailed financial reports, including BIR tax returns, to provide insights into the financial health of the organization and ensure compliance with tax regulations.
Education
Bachelor's degree - Business Administration Major in Financial Management