Alain Roscom

Inventory Management & Optimization

• Monitor and optimize stock levels across 3PL and FBA warehouses, ensuring accurate inventory records and minimizing carrying/storage costs.
• Collaborate with logistics to improve inventory flow and optimize stock levels.
• Implement inventory control measures to reduce obsolescence, damage, and losses, and recommend strategies to improve turnover of slow-moving items.
• Maintain inventory accuracy in management software (WMS, NetSuite), ensuring updates for product details, quantities, locations, and transactions.

Replenishment & Order Management

• Coordinate and track replenishment orders with suppliers and 3PL providers, ensuring timely deliveries and updating records accordingly.
• Analyze and recommend action plans to avoid stockouts and manage order fulfillment, collaborating with the Supply Chain and Sales teams for approvals.

Data Analysis & Reporting

• Analyze inventory data to forecast future needs and identify trends, assisting with procurement and decision-making.
• Generate regular reports on inventory levels, highlighting risks and suggesting strategies for maintaining healthy stock levels and optimizing costs.
• Conduct cycle counts and audits to ensure inventory accuracy.

Risk Management & Communication

• Identify risks within the inventory portfolio and address potential disruptions to inventory flow or availability.
• Share inventory data and demand forecasts with internal departments (e.g., purchasing, sales, demand planning) to ensure alignment and efficiency.
• Track and communicate the status of outstanding purchase orders, including follow-ups with suppliers and logistics partners.

Collaboration & Coordination

• Work closely with teams such as Demand Planning and Logistics to ensure optimal inventory levels and alignment with business goals.
• Ensure storage costs across 3PL and FBA are in line with margin goals, aiming for efficient use of space and reduced operational costs.
• Collaborate with internal stakeholders to maintain healthy inventory turnover and mitigate any potential stock shortages or overstocking.

• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Set up virtual meetings, invited guests and disseminated agendas.
• Amazon Research
• Responsible in creating the item listing in Ebay/Amazon

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Formulates analytical study off both qualitative and quantitative results of project.
• Coaches and counsel agents to their performances and offers sound recommendation to improve results and standard KPI’s.
• Accomplishes hourly and daily reports.
• Responds effectively in moderately stressful situations
• Evaluates agents under their stewardship for possible career advancement.
• Conducts additional trainings to all agents to further improve performance.
• Monitors & educates use of probing skills to obtain information
  

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.