Al-Rey De Luna
Business Administration
Pagadian City
Summary
Proven Retail Sales Associate at Red Ribbon Bakeshop Inc., adept in point of sale operations and cash handling, enhanced store revenue through personalized service and strategic product recommendations. Excelled in building customer loyalty and team collaboration, contributing to surpassing sales targets. Demonstrates exceptional communication skills and a commitment to creating a welcoming shopping environment.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Red Ribbon Bakeshop Inc.
03.2018 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor Of Science - Business Administration
University of The People
595 E. Colorado Boulevard. Suite 623 Pasadena, CA Skills
Store opening and closing
Product and service sales
Point of sale operation
Cash Handling
Timeline
Retail Sales Associate
Red Ribbon Bakeshop Inc.
03.2018 - Current
Bachelor Of Science - Business Administration
University of The People
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