Aizle Camaing
Compliance & Fraud Analyst / Accounting Analyst
Pasig City
Summary
Highly motivated individual with experience in the banking and financial services industries. Skilled in analyzing and addressing complex fraud cases, developing and managing anti-fraud strategies and monitoring suspicious activities. Proven track record of successfully uncovering and resolving fraudulent activities. Adept at leveraging advanced analytics to identify trends and patterns in data and detect fraud.
Overview
8
8
years of professional experience
2
2
Certificates
Work History
Fraud Analyst
Remitly
Mandaluyong City
05.2022 - Current
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Developed and implemented procedures to detect and prevent fraud.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Evaluated customer data to identify and prevent fraudulent activities.
Account Specialist
TDCX
Mandaluyong City
10.2021 - 05.2022
- Adhered to standards of quality and service as well as all compliance requirements.
- Reviewed account activity to assess financial status and evaluate discrepancies.
- Observed financial transaction laws and regulations for full accounts compliance.
- Monitored expenses to verify appropriate resource use and achieve budgets.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Prepared and submitted timely invoices, statements and payment reminders for customers.
Service Professional
Teletech
Pasig City
01.2020 - 09.2021
- Assisted clients in finding various opportunities for success.
- Helped clients with account monitoring, ensuring high levels of satisfaction and loyalty.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Dispute & Fraud Analyst
Sitel
Mandaluyong City
07.2019 - 12.2019
- Adhered to department processes, procedures and goal expectations for case investigations.
- Interacted with law enforcement agencies, merchants and persons of interest to obtain and review dispute information.
- Used sound judgment and available resources to make well-informed decisions for case approval or denial.
- Kept up to date on industry information, system changes, network rules and compliance issues.
- Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
Customer Service Representative
Sykes
Mandaluyong City
12.2018 - 06.2019
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Accounting Analyst
PEDSCOR
Naga City
11.2016 - 12.2017
- Researched billing and invoice problems and resolved issues in compliance with established standards.
- Accomplished aging cost analysis to discover inconsistencies between product sales targets and actual product sales figures.
- Invoiced customers for purchases of goods and services to adhere to accounting standards and generate revenues.
- Posted customer payments into general ledger to create data accounting statements.
Compliance Analyst
GUS Education PH
Pasig City, Philippines
04.2024 - Current
- Conducted regular reviews of company policies and procedures for alignment with regulatory requirements and industry best practices.
- Assisted investigation and risk management teams with fraud investigations and risk identification.
Education
Bachelor of Science - Financial Accounting
University of Nueva Caceres
Naga City 06.2009 - 04.2017
Skills
Effective communication
undefinedCertification
QuickBooks Certified
Timeline
QuickBooks Certified
07-2024
Compliance Analyst
GUS Education PH
04.2024 - Current
Xero Certified
01-2024
Fraud Analyst
Remitly
05.2022 - Current
Account Specialist
TDCX
10.2021 - 05.2022
Service Professional
Teletech
01.2020 - 09.2021
Dispute & Fraud Analyst
Sitel
07.2019 - 12.2019
Customer Service Representative
Sykes
12.2018 - 06.2019
Accounting Analyst
PEDSCOR
11.2016 - 12.2017
Bachelor of Science - Financial Accounting
University of Nueva Caceres
06.2009 - 04.2017
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