Aiza Ramas
Businesswomen
Bacolod City, Province Of Negros Occidental
Summary
Accomplished Beauty Advisor with a proven track record at Landmark Group LCC, enhancing customer satisfaction and loyalty through expert product knowledge and personalized consultations. Skilled in inventory control and customer engagement, I consistently exceeded sales targets by leveraging strong communication skills and a deep understanding of cosmetics and facial care services. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Landmark Group LCC
03.2011 - 04.2012
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Met sales goals, supporting organizational health through consistent and reliable service.
Beauty Advisor
Ever Bilena Cosmetics, Inc.
11.2008 - 12.2010
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Sales Associate
Forever Garments and Lingerie's
06.2007 - 10.2008
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Marketing Management And Research
University of Negros Occidental-Recoletos
Bacolod City, Province Of Negros Occidental, Philippines 05.2001 -
High School Diploma -
Dolores National High School
Dolores Eastern Samar 05.2001 -
Skills
Customer Engagement
Accomplishments
- Supervised team of 20 staff members.
- Achieved sales by completing quota with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Lions Club
- Philippine Coast Guard Auxiliary
Timeline
Beauty Advisor
Landmark Group LCC
03.2011 - 04.2012
Beauty Advisor
Ever Bilena Cosmetics, Inc.
11.2008 - 12.2010
Sales Associate
Forever Garments and Lingerie's
06.2007 - 10.2008
Bachelor of Science - Marketing Management And Research
University of Negros Occidental-Recoletos
05.2001 -
High School Diploma -
Dolores National High School
05.2001 -
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