Aiza Ramas
Businesswomen
Bacolod City, Province Of Negros Occidental
Summary
Accomplished Beauty Advisor with a proven track record at Landmark Group LCC, enhancing customer satisfaction and loyalty through expert product knowledge and personalized consultations. Skilled in inventory control and customer engagement, I consistently exceeded sales targets by leveraging strong communication skills and a deep understanding of cosmetics and facial care services. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Landmark Group LCC
03.2011 - 04.2012
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Met sales goals, supporting organizational health through consistent and reliable service.
Beauty Advisor
Ever Bilena Cosmetics, Inc.
11.2008 - 12.2010
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Sales Associate
Forever Garments and Lingerie's
06.2007 - 10.2008
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Marketing Management And Research
University of Negros Occidental-Recoletos
Bacolod City, Province Of Negros Occidental, Philippines 05.2001 -
High School Diploma -
Dolores National High School
Dolores Eastern Samar 05.2001 -
Skills
Customer Engagement
Products knowledge
Customer Service
Cosmetics and Facial Care Services
Brand Awareness
Inventory Control
Money Transfer Systems
Strong Communication and Interpersonal Skills
Time Management
Register Opening and Closing
Accomplishments
- Supervised team of 20 staff members.
- Achieved sales by completing quota with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Lions Club
- Philippine Coast Guard Auxiliary
Timeline
Beauty Advisor
Landmark Group LCC
03.2011 - 04.2012
Beauty Advisor
Ever Bilena Cosmetics, Inc.
11.2008 - 12.2010
Sales Associate
Forever Garments and Lingerie's
06.2007 - 10.2008
Bachelor of Science - Marketing Management And Research
University of Negros Occidental-Recoletos
05.2001 -
High School Diploma -
Dolores National High School
05.2001 -