Aiza Narag
Crew
Tuguegarao
Summary
Dynamic and dedicated professional with a proven track record at Cuppa City, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and multitasking. Skilled in food preparation and cash handling, consistently exceeding performance expectations while fostering a positive work environment.
Overview
4
4
years of professional experience
1
1
Language
Work History
Crew Member
Cuppa City
04.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
High School Diploma -
Cagayan National High School
Tuguegarao City03.2018
Skills
Customer service
Customer engagement
Multitasking and organization
Time management
Teamwork and collaboration
Attention to detail
Food preparation
Inventory restocking
Safe food handling
Clear communication
Cleaning
Problem-solving
Cooking
Cleaning and sanitizing
Drive-thru operations
Self-discipline
Beverage preparation
Hospitality service expertise
Cash handling
Menu memorization
Verbal and written communication
Food running
Order management
Performance improvement
Interactive communication skills
Task prioritization
Health code compliance
Safety
Creativity and innovation
Integrity and honesty
Flexible schedule
Taking orders
Heavy lifting
Safety awareness
Store opening and closing
Leadership qualities
Initiative and Self-motivation
Influencing skills
Timeline
Crew Member
Cuppa City
04.2022 - Current
High School Diploma -
Cagayan National High School