Summary
Work History
Education
Skills
Certification
Timeline
Aiza Ituralde

Aiza Ituralde

Sta Ana, Manila

Summary

Dynamic sales professional with proven expertise in customer relationship management and exceeding sales goals. At Stores Specialist Incorporated, excelled in enhancing customer satisfaction through efficient service. Adept at multitasking.

Work History

Sales Consultant

Stores Specialist Incorporated
01.2017 - 05.2021
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Counter Checker

The Landmark Corporation
03.2013 - 08.2013
  • Expedited customer service by smoothly and accurately handling high volumes of transactions during peak hours.
  • Improved customer satisfaction by providing accurate and efficient counter checking services.
  • Assisted customers with inquiries and concerns, demonstrating strong communication skills.

Counter Checker

Citysuper Incorporated
07.2012 - 12.2012
  • Ensured precision in tallying items while assisting customers with bagging.
  • Managed efficient processing of transactions.

Checker

Major Shopping Management Corporation
11.2010 - 03.2011
  • Assisted customers with bagging their purchases, providing smooth and attentive service.
  • Demonstrated flexibility in schedule adjustments, covering shifts during peak shopping hours or staff shortages.
  • Maintained a clean and safe work environment by following company guidelines and reporting any issues promptly.
  • Demonstrated strong multitasking abilities under pressure.

Education

Bachelor Of Science In Economics - Marketing

Capiz State University, Pontevedra, Capiz
03.2010

Skills

  • Sales strategies
  • Exceeds sales goals
  • Customer relationship management

Certification

Civil Service Eligibility -August 6, 2017

Timeline

Sales Consultant - Stores Specialist Incorporated
01.2017 - 05.2021
Counter Checker - The Landmark Corporation
03.2013 - 08.2013
Counter Checker - Citysuper Incorporated
07.2012 - 12.2012
Checker - Major Shopping Management Corporation
11.2010 - 03.2011
Capiz State University - Bachelor Of Science In Economics, Marketing

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Aiza Ituralde