Summary
Overview
Work History
Skills
Timeline
Generic
Aiza Camacho

Aiza Camacho

Talisay City

Summary

To secure a position in an organisation that offers challenge and opportunity for my career development and at the same time serve the organisation to the best of my capabilities. I would like to gain new skills while utilising my current area of expertise as an end-to-end loan processor, quality analyst and customer service specialist.


Experienced with mortgage loan processing, ensuring seamless end-to-end loan approvals. Utilizes strong organizational skills to manage loan documentation and coordinate effectively with clients and lenders. Track record of maintaining compliance and accuracy, delivering high-quality service in fast-paced environment.

Overview

11
11
years of professional experience

Work History

Mortgage Loan Processor

ConnectOs
06.2024 - Current
  • Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
  • End-to-end processing using MyCRM and AOL.
  • Gathering loan documents based on the NCCP checklist and renaming them following the guidelines.
  • Contacting lenders to follow up on the status and updates of the loan application up to settlement. Contact BDMs if necessary.
  • Pricing, re-pricing, credit reports, and valuation requests.
  • Improved loan processing time by streamlining the application review process and enhancing communication with clients.
  • Maintained accurate records of loan processing activities and documents in CRM system.
  • Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.

Mortgage Loan Processor

Ynance
01.2024 - 05.2024
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
  • Communicated with lenders and applicant concerning progress of loan file.
  • End-to-end loan process.

Loan Processor/Broker Assistant

VA Platinum
01.2023 - 01.2024
  • Mortgage Broker Loan Processor
  • End to end processing using MyCRM and AOL
  • Communicates via email and phone calls to BDMs
  • Collects, Rename and File Loan documents
  • Requests Pricing, Re-pricing and Valuations

Customer/Insurance Support Specialist

QBE GSSC
03.2014 - 07.2022
  • Communicates with clients via emails and phone calls to assist them with their insurance policies
  • Handled admin works
  • Quality Analyst intern
  • SME/Trainer of newbies

Skills

  • Microsoft Office

  • English Communication/Written Skills

  • Document review

  • Pipeline management

  • CRM - MyCRM and AOL

Timeline

Mortgage Loan Processor

ConnectOs
06.2024 - Current

Mortgage Loan Processor

Ynance
01.2024 - 05.2024

Loan Processor/Broker Assistant

VA Platinum
01.2023 - 01.2024

Customer/Insurance Support Specialist

QBE GSSC
03.2014 - 07.2022
Aiza Camacho