Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
AIVELYN C. SUMALINOG

AIVELYN C. SUMALINOG

Mandaue City

Summary

Results-oriented Branch Head with expertise in achieving daily quotas and enhancing customer satisfaction. Specialises in delivering customised product solutions and managing transactions efficiently, with experience in high-pressure environments and effective time management.

Overview

11
11
years of professional experience

Work History

Branch Head

Palawan Group of Companies
01.2025 - Current
  • Monitored operations to keep processes aligned with targets and matching forecasts.
  • Kept the organisation in compliance with regulations and internal requirements.
  • Maintained high levels of customer satisfaction through exceptional service and prompt resolution of complaints.
  • Developed and implemented strategies to increase sales and profitability within the branch.

Branch Assistant

Palawan Group of Companies
02.2016 - 12.2024
  • Presented company products and services to customers for optimal satisfaction.
  • Calculated customer receipts and processed cash payments efficiently.
  • Reviewed daily performance metrics to maintain consistent quota achievement.
  • Tallied all records provided by Banko Sentral.

Cashier

Cebo Development Corporation
07.2015 - 12.2015
  • Processed high-volume credit and cash transactions using Point Of Sale (POS) systems, maintaining smooth operations during peak hours.
  • Managed money handling and transactions to ensure accurate cash flow and customer satisfaction.
  • Coordinated assistance for customer special requests, enhancing overall shopping experience in retail environment.

Education

Bachelor of Science - Office Administration

Trinidad Municipal College
Trinidad, Bohol
01-2015

High School -

Panghagban High School
Panghagban, Buenavista
01-2009

Elementary -

Panghagban Elementary School
Panghagban, Buenavista
01-2005

Skills

  • Quota achievement
  • Customer relationship management
  • Data-driven decision-making
  • Transaction processing
  • Attention to detail
  • Problem solving
  • Team leadership

Personal Information

  • Age: 33
  • Height: 5'1"
  • Weight: 48 kg

Timeline

Branch Head

Palawan Group of Companies
01.2025 - Current

Branch Assistant

Palawan Group of Companies
02.2016 - 12.2024

Cashier

Cebo Development Corporation
07.2015 - 12.2015

Bachelor of Science - Office Administration

Trinidad Municipal College

High School -

Panghagban High School

Elementary -

Panghagban Elementary School
AIVELYN C. SUMALINOG