AIREEN PENERO
Customer Service Representative/ Electronic Equipment Assembler
Camarines Norte
Summary
Dynamic professional with experience at Pioneer Corporation, excelling in quality assurance and defect identification. Proven ability to enhance client communication and resolve issues effectively. Recognized for optimizing documentation management and elevating operational performance through meticulous inspections and proactive support. Committed to delivering exceptional customer service and fostering team collaboration.
Overview
12
12
years of professional experience
1
1
Language
Work History
Electronic Assembler
Pioneer Corporation -Japan
08.2017 - 09.2025
- Ensured safety compliance throughout assembly operations.
- Assembled electronic components to meet specifications, maintaining high production standards.
- Carried out systematic inspections of assembled products, detecting and communicating issues to sustain operational performance.
Office Secretary
Camarines Norte Water District
08.2014 - 04.2016
- Ensured efficient workflow by managing daily office operations through schedule coordination and file maintenance.
- Elevated the quality of shared information through meticulous documentation and report preparation.
- Contributed to effective communication by supporting customer inquiries and resolving concerns.
- Optimized document management by revamping filing procedures.
Front Desk Office Assistant Intern
Social Security System - Daet Branch
04.2013 - 09.2013
- Ensured client satisfaction and retention through efficient administrative support.
- Enhanced record management practices, ensuring quicker and more reliable access to information.
- Increased client retention through exceptional and timely customer service.
- Efficiently handled front desk tasks to boost guest satisfaction.
Education
Bachelor of Science - Information Technology
Camarines Norte State University
Daet Camarines NorteCertificate of Technical Studies - Japanese Language
Phil Nippon Technical College
Calamba Laguna08.2017
Skills
Client communication
Timeline
Electronic Assembler
Pioneer Corporation -Japan
08.2017 - 09.2025
Office Secretary
Camarines Norte Water District
08.2014 - 04.2016
Front Desk Office Assistant Intern
Social Security System - Daet Branch
04.2013 - 09.2013
Bachelor of Science - Information Technology
Camarines Norte State University
Certificate of Technical Studies - Japanese Language
Phil Nippon Technical College