Hi, I’m
AIRANNE RIZZ P. PITEL
Registered Psychometrician
Bacoor City
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
years of professional experience
1
Certificate
4
years of post-secondary education
Work History
ePerformax Contact Centers & BPO
Customer Service Representative
01.2024 - Current
Job overview
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cognizant Technology Solutions - Talent Acquisition Group
Industrial Internship
2021 - 2 2022
Job overview
- Streamlined administrative tasks such as scheduling interviews, processing background checks, and verifying employment eligibility documentation.
- Updated and maintained employee records to respond quickly to requests for information.
- Collected, arranged, and input information into database system.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
Angel Care Custodial Service
Clinical Internship
2021 - 2021
Job overview
- Observed clinical psychology staff and attended 200 hours of supervision to develop practical knowledge and abilities.
- Performed intake by conducting interviews to establish key information as well as assessing patients' apparent mental state.
- Delivered group therapy sessions on various topics, facilitating interpersonal connections among participants and promoting skill-building opportunities.
- Remained energetic and demonstrated passion for helping clients by applying active listening.
Education
National UniversityManila
Bachelor of Science from Psychology
2018 - 2022 (4 education.years_Label)
Manila Tytana CollegesPasay City
from Accountancy, Business And Management
2016 - 2018 (2 education.years_Label)
Skills
Time Management
Microsoft Office
Effective Communication
Attention to Detail
Adaptability and Flexibility
Active Listening
File Management
Problem-Solving
Certification
Registered Psychometrician, Board Licensure Examination for Psychologists and Psychometrician
Timeline
Customer Service Representative
ePerformax Contact Centers & BPO
01.2024 - Current
Registered Psychometrician, Board Licensure Examination for Psychologists and Psychometrician
08-2023
Industrial Internship
Cognizant Technology Solutions - Talent Acquisition Group
2021 - 2 2022
Clinical Internship
Angel Care Custodial Service
2021 - 2021
National University
Bachelor of Science from Psychology
2018 - 2022 (4 education.years_Label)
Manila Tytana Colleges
from Accountancy, Business And Management
2016 - 2018 (2 education.years_Label)