SAP Accounting Software
AIRA LIZA NABUS
Customer Assistant
Summary
Experienced Customer Associate with over 5 years of experience in Banking Industry and Finance Department. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
ATM Custodian
Land Bank of the Philippines
10.2019 - 10.2020
- Maintain proper balancing of ATM for monitoring of clients transactions.
- Facilitate crediting of undispensed withdrawal transactions of clients using the ATM
- Prepare monitoring report of proper booking of accounts
Bank Teller
Land Bank of the Philippines
09.2018 - 10.2020
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Counted and packaged currency and coins.
- Removed mutilated currency from circulation.
- Reconciled cash drawer and resolved discrepancies.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Assisted customers with compromised debit cards and issued new credentials.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Audited fellow teller currency to contribute to dual-control procedures.
- Turned in excess cash to maintain drawer security.
- Provided customer records, account statements and copies of checks.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Stocked supplies for customers and personal teller station.
- Processed customer transactions promptly, minimizing wait times.
ATM Teller
Land Bank of the Philippines
09.2018 - 10.2020
- Wrote and distributed customer correspondence.
- Counted, verified and handled bank deposits and armored car transactions.
- Maintain cash level status of machines to deliver convenience to clients.
Executive Assistant to the Manager
Land Bank of the Philippines
11.2020 - Current
- Planned and executed meetings and events and attended meetings to take meeting minutes.
- Screened phone calls, emails, mail and visitors to route and resolve information requests.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed office by ordering office supplies and maintaining office equipment.
- Maintained corporate records, personal financial statements and employee personnel files.
- Planned logistics for off-site meetings by contracting for meeting space and ordering catering.
- Coordinated recruiting activities by scheduling interviews and arranging candidate travel.
- Organized and coordinated conferences and monthly meetings.
Accounting Bookkeeper
Land Bank of the Philippines
11.2020 - 08.2021
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records and financial statements.
- Posted daily receipts and payments in accordance with corporate protocols.
- Oversaw accounts and financial reporting for all the bank clients.
- Reviewed and processed client electronic payments and check deposits.
- Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
- Matched purchase orders with invoices and recorded necessary information.
Teller
Camarines Sur IV Electric Cooperative
05.2017 - 03.2018
- Assisted consumers with paying their electric bills.
- Processed payments for new applications of electric connection.
- Received cash and check payments from consumers.
- Prepared deposits of collections to the bank.
Education
Bachelor of Science - Business Administration
Ateneo De Naga University
Philippines 06.2011 - 03.2017
Skills
Advanced MS Office Suite
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Assistant to the Manager
Land Bank of the Philippines
11.2020 - Current
Accounting Bookkeeper
Land Bank of the Philippines
11.2020 - 08.2021
ATM Custodian
Land Bank of the Philippines
10.2019 - 10.2020
Bank Teller
Land Bank of the Philippines
09.2018 - 10.2020
ATM Teller
Land Bank of the Philippines
09.2018 - 10.2020
Teller
Camarines Sur IV Electric Cooperative
05.2017 - 03.2018
Bachelor of Science - Business Administration
Ateneo De Naga University
06.2011 - 03.2017
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