Aira Joy Remollo
Cebu City
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Palmava In-House, Executive Assistant
Johndorf Ventures Corporation
04.2025 - 08.2025
- Provides high-level administrative support to senior executives by managing schedules, coordinating meetings, handling confidential information, and serving as a key point of contact both internally and externally.
- Coordinated executive schedules, prioritizing meetings and deadlines for efficient time management.
- Managed correspondence, ensuring timely responses to inquiries and facilitating communication across departments.
Ibotta, Customer Service Representative
OfficePartners 360
11.2019 - 03.2025
- Respond promptly to customer inquiries via email, chat, and other support channels.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed transactions accurately using point-of-sale systems to enhance operational efficiency.
Registrar, Front Desk Liner
Southwestern University PHINMA
12.2017 - 08.2019
- Serving as the first point of contact for students, parents, and visitors.
- Managed student enrollment processes and maintained accurate records in compliance with institutional policies.
- Coordinated course scheduling, ensuring alignment with academic requirements and faculty availability.
Education
Bachelor of Science in Business Administration - Financial Management
Southwestern University PHINMA
10-2019
Skills
- Excellent Customer Service
- Attention to Detail
- Integrity and Honesty
- Communication Skills
- Office management
- Administrative support
Accomplishments
- Prepared and distributed payroll for staff of direct reports.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Planned corporate meetings, lunches and special events for groups of employees.
LANGUAGE
English
Tagalog
Cebuano
Timeline
Palmava In-House, Executive Assistant
Johndorf Ventures Corporation
04.2025 - 08.2025
Ibotta, Customer Service Representative
OfficePartners 360
11.2019 - 03.2025
Registrar, Front Desk Liner
Southwestern University PHINMA
12.2017 - 08.2019
Bachelor of Science in Business Administration - Financial Management
Southwestern University PHINMA
References
Jessa Pojas-Team Leader- jpojas@officepartners360.com-09686374375