Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Software
editing and reading books
Work Availability
Accomplishments
Work Preference
Languages
Interests
Websites
Timeline
AIRAH-MAE MAMALUBA

AIRAH-MAE MAMALUBA

Virtual Admin Assistant / Freelancer
Imus, Province Of Cavite,DVO
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

A dedicated industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled at working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
2
2
Languages

Work History

Freelancer / Financial Educator

  • Continuously updated personal knowledge of industry trends and company news, staying informed on relevant topics that could impact customers' experiences or concerns
  • Investigated and resolved customer inquiries and complaints quickly

Administrative Assistant

Raprap Service Parts & Accessories
DASMARINAS CITY, Dasmarinas Cavite Philippines
12.2022 - 01.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Call Center Agent

Southerland
01.2020 - 01.2021
  • Company Overview: Call Center At Davao City Del Sur, Philippines
  • Successfully managed budgets and allocated resources to maximize productivity and profitability
  • Mentored team members to enhance professional development and accountability in the workplace
  • Supervised day-to-day operations to meet performance, quality, and service expectations
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets
  • Call Center At Davao City Del Sur, Philippines

Assistant Manager

SUBARU DAVAO
01.2019 - 01.2020

Education

Business Administration And Management -

HOLY CROSS OF DAVAO COLLEGE
01.2016 - 01.2017

National High School - undefined

DATU PAGLAS MAG, NATIONAL HIGH SCHOOL, DATU PAGLAS, MAGUINDANAO
01.2011 - 01.2014

Skills

Office administration

Certification

IMG- MARKETING DIRECTOR

Affiliations

  • Project Management Institute
  • International Association of Administrative Professionals
  • Freemason

Software

5

editing and reading books

Passionate about exploring a diverse range of genres, particularly in literature and personal development, to stay informed and foster creativity.


Skilled in editing written content and visual media, with a keen eye for detail and a strong understanding of narrative structure, grammar, and style.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Work Location

Remote

Languages

English
Upper intermediate (B2)

Interests

Reading books

Editing photos and vedios

Writing Caption on Social Media

Timeline

Administrative Assistant - Raprap Service Parts & Accessories
12.2022 - 01.2024
Call Center Agent - Southerland
01.2020 - 01.2021
Assistant Manager - SUBARU DAVAO
01.2019 - 01.2020
HOLY CROSS OF DAVAO COLLEGE - Business Administration And Management,
01.2016 - 01.2017
DATU PAGLAS MAG, NATIONAL HIGH SCHOOL - National High School,
01.2011 - 01.2014
Freelancer / Financial Educator -
AIRAH-MAE MAMALUBAVirtual Admin Assistant / Freelancer