Microsoft Office tools
Ain Jay Sabado
Cebu City,Philippines
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Team Leader
BTB
01.2022 - 03.2024
- Created and managed project plans, timelines and budgets.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Held weekly team meetings to inform team members on company news and updates.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
2nd Year College - Information Technology
Don Bosco College, Canlubang
Calamba, Province Of Laguna, Philippines 04.2001 -
1st Year College - Information Technology
Cebu Technological University - Argao
Argao, Province Of Cebu, Philippines 04.2001 -
High School Diploma -
Tubigon West National High School
Tubigon, Bohol 04.2001 -
Elementary Graduate -
Cogon Elementary School
Tagbilaran, Bohol, Philippines 04.2001 -
Skills
Complaint resolution
Software
Graphic Design
Databases
IT Troubleshooting
Data Analysis
Operating Systems
Computer Network
Management
Timeline
Team Leader
BTB
01.2022 - 03.2024
2nd Year College - Information Technology
Don Bosco College, Canlubang
04.2001 -
1st Year College - Information Technology
Cebu Technological University - Argao
04.2001 -
High School Diploma -
Tubigon West National High School
04.2001 -
Elementary Graduate -
Cogon Elementary School
04.2001 -
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