Aimee Sophia Reyes
Talent Aquisition Manager
Manila, Metro Manila
Summary
Talent Acquisition Manager leading full-cycle recruitment, volume hiring, and contingent worker coordination across Australia. Brings a practical approach to keeping candidate pipelines moving, managing 11 to 18 open requisitions, partnering with hiring managers and recruitment agencies on requisitions, offers, onboarding follow-up, and sourcing, while maintaining 85% to 90% candidate update response-time compliance, and completing 9 to 15 candidate interviews per week. Also supports consistent candidate experience through screening, scheduling, coaching, and training materials for new team members.
Overview
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1
Language
1
1
Certification
2027
2027
years of professional experience
Work History
Business Management Associate
ANZ Global Services
08.2025 - 04.2026
- Managed and maintained supplier contracts, ensuring all terms and conditions are clearly defined and adhered to
- Produced comprehensive monthly reports on financial performance, operational metrics, and key indicators for strategic decision-making
- Collaborated with various departments to gather data and insights for accurate reporting
- Collaborated with key stakeholders including Business Performance Leads and Segment Manager teams to enhance data accuracy and reporting effectiveness
- Streamlined administrative processes, improving workflow efficiency and reducing turnaround times
- Developed relationships with key stakeholders that facilitated successful collaborative projects and improved alignment on objectives
- Improved customer satisfaction ratings by addressing concerns and implementing feedback-driven improvements.
- Spearheaded change management initiatives that resulted in increased employee engagement and a more agile organizational culture
- Supported Divisional expense management and monitoring
Talent Acquisition Manager
ANZ Global Services
07.2019 - 08.2025
- Accountable for managing the end to end recruitment and contract services of contingent workers (contractors, consultants, managed services and sales agents) across Australia
- Developed innovative strategies to attract and engage top talent, enhancing the overall recruitment process
- Streamlined recruitment processes, resulting in faster time-to-fill metrics and improved candidate engagement
- Utilized applicant tracking systems for efficient candidate sourcing and pipeline management
- Conducted interviews and assessments to evaluate candidate qualifications and cultural fit
- Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates
- Built relationships with external partners to strengthen employer brand and improve outreach efforts
- Refined job descriptions and set clear expectations, leading to higher quality of new hires and better alignment with performance metrics
- Led training sessions for hiring teams on best practices in interview techniques and selection criteria
- Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers
- Fostered relationships with external partners to enhance employer brand and outreach efforts
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations
- Enhanced the efficiency of talent acquisition processes by implementing data-driven strategies and streamlining workflows
- Crafted detailed job descriptions and role requirements, ensuring clarity and attracting suitable candidates
- Coordinated with the legal department to ensure all hiring practices complied with local and federal employment laws, mitigating risk
Talent Acquisition Specialist
PSG Global Solutions
07.2017 - 06.2019
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection
- Updated hiring managers and HR staff on recruitment activities and progress to align expectations and enhance communication
- Sourced and screened candidates for Healthcare roles and worked with hiring managers to coordinate interviews, offers, and onboarding
- Developed and maintained relationships with hiring managers to understand staffing needs
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress
- Managed full-cycle recruiting process for multiple roles, ensuring high-quality candidate assessment and selection throughout
- Cultivated positive candidate experience that reinforced company's reputation as employer of choice, from initial contact through to offer stage
- Cultivated positive candidate experience from initial contact to offer stage, reinforcing company's reputation as employer of choice
Assistant Manager for Operations
HSBC Electronic Data Processing Phil Inc.
06.2010 - 06.2017
- Facilitated training initiatives, enhancing staff skill development and operational readiness
- Resolved operational issues promptly, minimizing disruptions to service delivery
- Supported team training initiatives, fostering skill development among staff members
- Provided coaching and development to agents, fostering a culture of continuous improvement
- Cultivated a balanced work environment, improving team camaraderie and morale
- Delivered coaching and development to agents, reinforcing a culture of continuous improvement
- Evaluated employee performance regularly, offering constructive feedback and recognition of outstanding achievements.
- Promoted a balanced work environment, enhancing team camaraderie and overall morale
- Promoted a balanced work environment, enhancing team camaraderie and overall morale
Senior Associate
HSBC Electronic Data Processing
- Mentored junior associates, guiding best practices and enhancing professional development
- Established performance metrics to evaluate team effectiveness and support continuous improvement initiatives
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization
- Trained and supported new team members, maintaining a culture of collaboration
- Evaluated customer needs and feedback to drive product and service improvements
Education
Bachelor of Commerce - Business Administration
University of Santo Tomas
Manila, Philippines01.2007
Skills
Excel
PowerPoint
Word
Outlook
Teams
Reporting & data analysis
Stakeholder management
Process documentation
Contract management
Calendar management
Data visualization
Business requirements gathering
Root cause analysis
Change management
Certification
SHL Certication
Timeline
Business Management Associate
ANZ Global Services
08.2025 - 04.2026
Talent Acquisition Manager
ANZ Global Services
07.2019 - 08.2025
Talent Acquisition Specialist
PSG Global Solutions
07.2017 - 06.2019
Assistant Manager for Operations
HSBC Electronic Data Processing Phil Inc.
06.2010 - 06.2017
Senior Associate
HSBC Electronic Data Processing
Bachelor of Commerce - Business Administration
University of Santo Tomas