Aimee Lunar
Calamba City, Laguna
Summary
Experienced Software Quality Assurance (QA) Engineer with 14 years of expertise ensuring the delivery of high-quality, reliable software applications. Skilled in both manual and automated testing methodologies, adept at creating comprehensive test plans, executing detailed test cases, and developing robust test scripts. Demonstrated success in pinpointing and meticulously documenting software defects, collaborating closely with development teams to achieve swift resolution. Known for strong problem-solving abilities, analytical mindset, and effective communication skills, adept at thriving in dynamic, collaborative work environments.
Overview
22
22
years of professional experience
Work History
QA Engineer
Greytech Services, Inc. (QTech Games)
11.2024 - Current
- Designs, implements, and maintains automated test scripts using Selenium and Robot Framework to ensure robust testing coverage.
- Develops comprehensive manual test cases covering diverse scenarios across various devices, operating systems, and user profiles.
- Reviews and optimizes test cases and scripts to enhance test coverage and effectiveness, ensuring thorough software testing and defect identification.
- Collaborates closely with developers to monitor and validate bug fixes, offering valuable QA insights to resolve ongoing issues promptly.
- Analyzes user stories and requirements, providing timely feedback to refine product functionality and improve test strategy alignment.
- Engages with product owners to maintain a clear understanding of intended product functionality and business objectives.
- Executes API testing using Postman to validate backend services and integrations, ensuring seamless application performance.
- Manages application components via JMX console for configuration, start, and stop operations as required during testing phases.
- Trains and mentors QA team members, offering guidance and leadership to foster skill development and ensure adherence to best practices.
- Contributed to root cause analysis to determine core reason for failures and errors.
QA Engineer
iAccess Vision, Inc. (QTech Games)
12.2015 - 11.2024
- Designs, implements, and maintains automated test scripts using Selenium and Robot Framework to ensure robust testing coverage.
- Develops comprehensive manual test cases covering diverse scenarios across various devices, operating systems, and user profiles.
- Reviews and optimizes test cases and scripts to enhance test coverage and effectiveness, ensuring thorough software testing and defect identification.
- Collaborates closely with developers to monitor and validate bug fixes, offering valuable QA insights to resolve ongoing issues promptly.
- Analyzes user stories and requirements, providing timely feedback to refine product functionality and improve test strategy alignment.
- Engages with product owners to maintain a clear understanding of intended product functionality and business objectives.
- Executes API testing using Postman to validate backend services and integrations, ensuring seamless application performance.
- Manages application components via JMX console for configuration, start, and stop operations as required during testing phases.
- Trains and mentors QA team members, offering guidance and leadership to foster skill development and ensure adherence to best practices.
QA Engineer
Tyche Consulting Limited Philippines (Bodog)
10.2012 - 11.2015
- Developed automated test scripts using Selenium, Java, and SikuliX (basic proficiency).
- Conducted manual testing and regression testing to ensure product quality and functionality across different devices, operating systems, and user profiles.
- Created comprehensive test cases in Given-When-Then (GWT) format to cover diverse scenarios, maintaining alignment with current requirements.
- Identified, documented, and tracked software defects; collaborated closely with developers to facilitate prompt resolution from a QA perspective.
- Worked alongside business analyst to ensure clear understanding and validation of intended functionality.
- Performed API testing using Advanced REST Client to validate backend functionality.
- Actively participated in brown bag sessions to enhance technical knowledge and contribute to team skill development.
Assistant Project Leader/QA Engineer II
Alsons/AWS Information Systems, Inc.
11.2011 - 10.2012
- Coordinated cross-functional teams to effectively resolve project issues and mitigate risks, ensuring timely project delivery.
- Collaborated with Project Leaders to plan and balance resource workload across multiple projects, optimizing team efficiency.
- Conducted comprehensive hardware and software end-to-end testing using tools such as DTM 1.6 (Device Test Manager), Velocity Tool 4.3.1 (Performance Tool), S3 Resume Time Test, and WHCK (Windows Hardware Certification Kit), ensuring high-quality standards.
- Created and tracked defects, maintaining accurate documentation and facilitating timely resolutions.
- Stepped in as Acting Team Leader, managing and coaching the team to maintain productivity and performance standards.
- Assembled systems and installed drivers and software, ensuring proper functionality and performance.
Test Administrator
Pearson VUE Philippines, Inc.
08.2007 - 10.2011
- Administered various certification and licensure exams, ensuring strict adherence to exam protocols and guidelines.
- Monitored and enforced test security measures to prevent cheating and maintain the integrity of the examination process.
- Delivered exceptional customer service to candidates, addressing their queries and providing assistance as needed.
- Ensured all equipment was operational and test stations were fully functional prior to the start of each testing session.
- Processed candidate sign-ins, including verification of identities, in accordance with Pearson VUE and client procedures.
- Demonstrated comprehensive knowledge of testing procedures and policies, providing accurate information to candidates.
- Provided candidates with post-test scores promptly and accurately.
- Conducted daily test center opening and closing procedures, maintaining a secure and orderly environment.
- Coordinated with Pearson VUE technical support to investigate and resolve technical issues, minimizing disruptions to testing schedules.
Test Center Manager
NCS Pearson Inc
01.2010 - 02.2010
- Responsible for overseeing all aspects of testing operations, ensuring strict adherence to operational policies and exam procedures.
- Provided day-to-day leadership, addressing operational challenges promptly and effectively.
- Identified and implemented improvements to enhance overall test center performance.
- Trained and mentored staff to foster a cohesive team environment and ensure consistent operational excellence.
Training Coordinator/Test Administrator
MISNet Education, Inc.
12.2005 - 04.2006
- Managed administration of certification and licensure exams, ensuring compliance with testing protocols and regulations.
- Organized and scheduled training sessions, handling logistics such as facility bookings and catering arrangements.
- Provided support to examinees by assisting with test scheduling and ensuring availability of required materials.
- Maintained robust test security measures, enforced regulations, and promptly addressed any issues to safeguard exam integrity.
Customer Service Representative
Globe Telecom, Inc.
09.2003 - 03.2004
- Processed postpaid and prepaid applications for customers.
- Conducted thorough credit investigations for customer applications.
- Addressed customer inquiries and requests promptly and professionally, ensuring high levels of customer satisfaction.
Education
Bachelor of Science - Computer Science
University of Perpetual Help System Laguna
Biñan City, Laguna03.2007
Skills
- Automated Testing Tools:
- Selenium
- Robot Framework
- SikuliX
- PyCharm - Test Management and Collaboration:
- Jira
- Git
- Jconsole - Testing and Validation:
- Cross-Browser Testing
- Mobile Testing (Android and iOS)
- Postman
- BrowserStack
- QA Processes and Skills:
- Defect Management
- Manual Test Case Preparation
- Agile Software Development
- Continuous Learning - Soft Skills:
- Decision-Making
- Curiosity
- Collaboration with the Team
- Good Verbal and Written Communication
Timeline
QA Engineer
Greytech Services, Inc. (QTech Games)
11.2024 - Current
QA Engineer
iAccess Vision, Inc. (QTech Games)
12.2015 - 11.2024
QA Engineer
Tyche Consulting Limited Philippines (Bodog)
10.2012 - 11.2015
Assistant Project Leader/QA Engineer II
Alsons/AWS Information Systems, Inc.
11.2011 - 10.2012
Test Center Manager
NCS Pearson Inc
01.2010 - 02.2010
Test Administrator
Pearson VUE Philippines, Inc.
08.2007 - 10.2011
Training Coordinator/Test Administrator
MISNet Education, Inc.
12.2005 - 04.2006
Customer Service Representative
Globe Telecom, Inc.
09.2003 - 03.2004
Bachelor of Science - Computer Science
University of Perpetual Help System Laguna
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