I am an enthusiastic, confident, resilient, reliable and someone who enjoys working with different people and learning from them. I am a very positive person who believes you only get out of life what you are prepared to put in. With more than four years experience in customer service environment working in hotel. I am adept in maintaining good quality service with diverse people.
Hi, I’m
Ailene Grace T. Barretto
San Jose, Occidental Mindoro,MDC
Summary
Overview
8
years of professional experience
1
Certification
Work History
Sai Mindoro Lending Phil Inc.
Secretary/Collector
09.2022 - 03.2023
Job overview
- Counting the collection of the collector every day
- Collect the payments of clients
- Remit the collections to the manager
Seasons Hotel and Convention Center
Room Attendant
11.2017 - 01.2022
Job overview
- Ensuring all hotel rooms are cared for and inspected according to hotel safety and standards
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
Gaisano Capital San Jose
Grocery Cashier
09.2016 - 12.2016
Job overview
- Provide a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customer purchase
Jollibee San Jose
Counter Cashier
03.2015 - 09.2015
Job overview
- Welcome customers and help determine their orders
- Ensure all orders are delivered to the customer
Education
Magsaysay Center for Hospitality and Culinary Arts, Inc. (MICHA) Manila Branch
from Housekeeping Services
06.2024
University Overview
Captain Lawrence Cooper Technical CollegeSan Jose, Occidental Mindoro
from Hotel and Restaurant Services
05.2016
University Overview
San Jose National High School
High School Diploma
01.2014
University Overview
Skills
- Customer service
- Verbal and written communication
- Good Team Player
- Organization
- Reability, Flexibility and adaptability
- Time Management Skills
- Calm under stressful situations
- Working Smart
Certification
- Housekeeping National Certificate II
- Validity: March5,2029
Personal Details
Language/s Spoken: Filipino and English
References
References
- Giovanni, De Guzman, MIHCA Instructor, Deguzmanigiovanni101@gmail.com, 09157215224
- Ferdie, Carlos, MICHA Hospitality Instructor, ferdiecarlos.micha@gmail.com, 09165004259
- Jocelyn, Yumul, MICHA Hospitality Instructor, Jhoyumul33@gmail.com, 09774565283
Training
Training
- Summit Ridge Hotel Tagaytay
- External OJT600 Hours
- (April15 - July12,2024)
- Seminar on Fruit and Vegetables Carving and Salad Presentation
- MICHA Internal OJT (300 hours)
- Public Area- Magsaysay Center for Hospitality and Culinary Arts, Inc. (December2023-February2024)
Timeline
Secretary/Collector
Sai Mindoro Lending Phil Inc.
09.2022 - 03.2023
Room Attendant
Seasons Hotel and Convention Center
11.2017 - 01.2022
Grocery Cashier
Gaisano Capital San Jose
09.2016 - 12.2016
Counter Cashier
Jollibee San Jose
03.2015 - 09.2015
Captain Lawrence Cooper Technical College
from Hotel and Restaurant Services
San Jose National High School
High School Diploma
Magsaysay Center for Hospitality and Culinary Arts, Inc. (MICHA) Manila Branch
from Housekeeping Services
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