AILEEN CARDOZA
Dentopro Dental Clinic
Davao City
2
Languages
2027
years of professional experience
Results-driven administrative professional with over seven years of experience in business management, office administration, and customer service. Expertise in streamlining operations, maintaining accurate records, and enhancing client and supplier coordination. Holds a Bachelor of Science in Management Accounting and has hands-on experience in retail and dental clinic administration. Committed to delivering high-quality support in remote environments.
Work History
Dental Clinic Administrator
9 Months- Prepared dental certificates, consent forms, treatment plans, and patient records.
- Processed billing, monitored patient payments, and maintained financial records.
- Coordinated treatment plans and addressed patient inquiries to enhance patient experience.
- Processed billing and monitored patient payments while maintaining accurate financial records.
- Assisted patients with treatment coordination and inquiries.
- Developed and updated clinic forms, reports, and administrative documents to streamline operations.
- Created marketing materials for the clinic such as flyers and brochures.
Business Owner / Store Manager
7 Years 8 Months- Managed the day-to-day operations of the grocery business.
- Oversaw inventory control, stock replenishment, and supplier coordination.
- Maintained accurate sales records, monitoring daily cash flow to ensure financial stability.
- Maintained accurate sales records and monitored daily cash flow.
- Performed basic bookkeeping and prepared financial records.
- Managed accounts payable and accounts receivable.
- Provided excellent customer service, promptly resolving concerns to enhance customer satisfaction.
- Trained and supervised store staff.
Accounts Payable Staff
- Processed supplier invoices to ensure timely payment and maintain supplier relations
- Verifying invoices against purchase orders and receipts
- Preparing and processing payments (checks, bank transfers, EFTs)
- Reconciling vendor statements
- Resolving invoice discrepancies with vendors and internal departments
- Maintained accurate financial records to support compliance and facilitate audits
- Monitored payment due dates to ensure timely payments and prevent late fees
- Assisting with month-end and year-end closing activities
- Supporting audits by providing payment documentation
Marketing Assistant
- Supported daily marketing operations and enhanced customer relations.
- Compiled reports and organized customer records for easy access.
- Responded to client inquiries professionally.
- Supported office operations by organizing documents and managing schedules.
Data Encoder
16 Years 7 Months- Entered customer and sales data to ensure accurate tracking of transactions.
- Prepared comprehensive reports using Microsoft Excel to support decision-making.
- Organized office files and maintained company records to facilitate easy access and retrieval.
- Assisted the administrative department with daily office tasks.
Education
Bachelor of Science - Management Accounting
Graduated: Academic Year 2009–2010
Skills
Detail-oriented
Professional Communication
Strong customer service orientation
Organizational skills
Patient relations
Ethical conduct
Customer-focused approach
Team collaboration
Adaptable to new systems and technologies
Quick learner
Honest and trustworthy
Attention to Detail
LANGUAGES
English – Professional Working Proficiency
Filipino – Native
Timeline
Dental Clinic Administrator
Dentopro Dental Clinic
11.2025 - CurrentRead More
Business Owner / Store Manager
CMCC STORE
03.2018 - 11.2025Read More
Data Encoder
Greater RJ Appliance and Trading Corporation
01.2010 - 2012Read More
Accounts Payable Staff
Mike Servitech Corporation
2014 - 2015Read More
Marketing Assistant
Sta. Ana Multipurpose Cooperative
2012 - 2013Read More
Holy Cross College of Calinan
Bachelor of Science from Management Accounting
Read More