Aileen Apostol
Davao City, Province Of Davao Del Sur
Summary
At Remote CoWorker, I excelled as a General Virtual Assistant and Human Resource, enhancing client satisfaction significantly. My expertise in email management and customer service, coupled with a knack for problem-solving and meticulous attention to detail, propelled business operations. Achievements include streamlining document workflows and elevating event planning outcomes, showcasing my multifaceted skill set.
Professional with strong track record in virtual assistance roles. Expertise in managing administrative tasks, client communications, and scheduling. Known for effective collaboration and adaptability, ensuring seamless support in dynamic environments.
Overview
2
2
years of professional experience
Work History
General Virtual Assistant and Human Resource
Remote CoWorker
03.2023 - 10.2024
- Enhanced client satisfaction by providing exceptional customer service through prompt and professional email correspondence.
- Safeguarded sensitive information with discretion when dealing with confidential matters involving clients or company personnel.
- Maintained a well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Facilitated smooth business operations by maintaining and updating accurate records of company documents and files.
- Assisted in event planning from concept development through execution ensuring successful outcomes aligning with client expectations.
Education
Bachelor of Science - Human Resources Management
St.Mary's College Baganga
Baganga Davao Oriental03-2014
Skills
- Customer support
- File organization
- Document formatting
- Invoicing and billing
- Appointment scheduling
- Online research
- Travel arrangements
- Email management
- Customer service
- Problem-solving
- Multitasking and organization
- Attention to detail
- Online marketing
- Document preparation
- Project management
Languages
English
Advanced (C1)
Timeline
General Virtual Assistant and Human Resource
Remote CoWorker
03.2023 - 10.2024
Bachelor of Science - Human Resources Management
St.Mary's College Baganga
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