Aiko Zette Eleccion
Block 32 Lot 11-12, Garnet Street Phase 2 Holiday Homes, Biclatan, General Trias, Cavite
Summary
Dynamic and results-driven professional with extensive experience in customer service at Panadero Bakeshop. Proven expertise in cash handling and inventory management, coupled with strong problem-solving abilities. Recognized for enhancing customer satisfaction through efficient service and maintaining accurate financial records. Reliable team player committed to excellence in every transaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
CLEAN Fuel Sucat
09.2024 - 12.2024
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Store Manager
Panadero Bakeshop
02.2021 - 10.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Service Crew
Lawson Station
11.2019 - 03.2020
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Collaborated with team members to meet high standards of service during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Cashier
Emilus Mart (RFC)
04.2019 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor Of Science In Commerce - Undergraduate
Southern Philippines Academy Inc
Datu Piang Magaslong, MaguindanaoGeneral Academic Strand (GAS) -
Paliparan III Senior High School
Phase 5 Barangay Paliparan, Dasmarinas, Cavite04.2019
Patindeguen High School
Barangay Patindeguen, Midsayap, North Cotabato04.2017
Patindeguen Elementary School
Barangay Patindeguen, Midsayap, North Cotabato03.2013
Skills
- Customer service
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
- Order taking
- Payment processing
- POS system operations
- Inventory management
- Daily reporting
- Reports and documents
- Multitasking and organization
- Honest and dependable
- Problem-solving
- Proficient in Microsoft
Certification
Customer Service 101 Training
Additional Information
Nickname: Zey
Date of Birth: Dec, 22,2000
Place of Birth: Ulamian, North Cotabato
Civil Status: Single
Religious : Catholic
Citizenship : Filipino
Height: 149 cm Weight: 68 kg
Mothers Name: Merlita Eleccion
Fathers Name: Bienvinido Eleccion (Deceased)
I hereby certify that the above mention information is true and correct the best of my knowledge and belief.
AIKO ZETTE ELECCION
Applicant Signature
Timeline
Cashier
CLEAN Fuel Sucat
09.2024 - 12.2024
Store Manager
Panadero Bakeshop
02.2021 - 10.2021
Service Crew
Lawson Station
11.2019 - 03.2020
Cashier
Emilus Mart (RFC)
04.2019 - 10.2019
Bachelor Of Science In Commerce - Undergraduate
Southern Philippines Academy Inc
General Academic Strand (GAS) -
Paliparan III Senior High School
Patindeguen High School
Patindeguen Elementary School
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