Aika Sakaguchi
Alorica
Manila,Metro Manila
2
Languages
1
year of professional experience
Dependable team member with experience supporting customers, preparing materials, and following directions in fast-paced settings. Combines English fluency, active learning, and strong interpersonal skills to communicate clearly, stay organised, and contribute to smooth daily operations.
Work History
Customer Service Representative
2 Months- Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
- Tailored communication style to suit diverse customer demographics, ensuring clarity and positive rapport.
- Addressed customer service enquires quickly and accurately.
- Assisted customers with product-related questions, feedback and complaints.
- Maximised customer satisfaction by resolving service issues promptly.
HELPER
- Organised and supplied materials for construction and maintenance projects to ensure operational readiness.
- Executed instructions from supervisors and contractors to ensure project alignment.
- Facilitated effective communication among team members to enhance collaboration.
- Demonstrated resilience and composure in high-pressure situations to support team morale.
Education
HIGH SCHOOL DIPLOMA
Skills
Call handling
Customer Service
Data entry accuracy
English fluency
Flexibility
Punctuality and reliability
Conflict resolution
Teamwork and collaboration
Active learning
Instructional compliance
LANGUAGES
English
Fluent
Interests
Reading novels
Cooking
Playing
Timeline
Customer Service Representative
Alorica
07.2026 - 09.2026Read More
HELPER
Bm Lynne Construction Supply
04.2025 - 04.2025Read More
Angeles University Foundation
HIGH SCHOOL DIPLOMA
Read More